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Help Security update fails, referred to service centre

doc1964

Android Enthusiast
Hi there. I received message that a security update was available for my s8. Downloaded and it seemed to install ok, all the way through to getting a message telling me it had installed. Then i received a message stating update failed and to visit a service centre.
Earlier on tonight my wife had exact same thing happen with her s7.
Seems really strange that 2 different Samsung phones on 2 different networks would experience same issue.
My s8 shows last security update as October, my wife s7 shows as November.
I have wiped cache and reset phone but no difference.
Anyone had same issue and managed to resolve it.
Cheers.
 
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