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Help Seriously Android?

So my wife was searching through her voicemails and asked me for help so I went to grab the phone and my thumb grazed the trash icon. The message popped up "message removed, you may restore the message from the trash" she freaks out because that was the voicemail she needed and I assured her that it was not gone forever. Well, apparently I was wrong. I have an Iphone myself so i thought it would be an easy fix. Once I could not find the trash icon, or even the voicemail icon after I had closed it out, I had to call the phone back, leave a voicemail just to pull it back up. After a few hours I resorted to the internet and explained to her that she would not be the first person to ever have this problem...Weeeeeeelllll I will be damned, apparently no body in the history of ever has ever accidently pressed the trash icon. And those who have, were told to go to their service provider. That is right, go to the service provider instead of simply clicking on a folder and clicking the restore button. I still have not found this mythical trash folder, and will be getting her an Iphone for her birthday.

It's been a while since I have had an android, but I never been so proud of my decision to get away from it, what garbage.
 
Actually your problem seems to be with this particular voicemail app, which isn't a general android feature and was probably developed or at least chosen and installed by your service provider. The fact that the app doesn't ask for confirmation of deletion, and mentions a trash can which can't be found (if it exists it will be part of the app, not part of the system), is just further evidence of it being a badly designed app. Apple's advantage here is that they don't let the carriers install their own software on the phones, so if they want a "visual voicemail" (which I guess is what you are describing - as I say, what you describe isn't a standard Android feature) they have to make their system work with Apple's app rather than installing their own junk as they can with Android.

It's a bit like claiming that Windows is junk because your Dell PC came with McAffee pre-installed, rather than blaming Dell for installing that piece of garbage on it.
 
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