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Setting up Apple email on my droid

E

ekelsey

Lurker
Hey everyone.

My work uses the mac environment and I am trying to set up my phone with my email account. I am having no luck. I am putting everything in to match our server but its still not work.

Does anyone have any thoughts on this? Or has anyone done this?

I am using the email app and I am on the Galaxy S3.

Thanks
 
Hello and welcome ekelsey, :)

Just to be clear here, is the email server local to your company and running the OS X Server platform or are you connecting to Apple's servers for hosted email?
 
From what I can see, OS X Server uses Postfix as it's mail service, so unless they made some iOS specific modifications (which wouldn't surprise me) try these settings.

For incoming mail

server: incoming.yourcompany.com (whatever your server's name is. If you don't know, check with IT).
port: 993
Encryption: SSL
login: yourname@yourcompany.com (you may or may not be required to use the full domain)
Password: ************* (case sensitive, so make sure it works on another machine to verify)

For outgoing mail:

server: outgoing.yourcompany.com (whatever your server's name is. If you don't know, check with IT).
port: 587
Encryption: TLS
login: yourname@yourcompany.com (you may or may not be required to use the full domain)
Password: *************

You can use the server's public IP address, too if you don't know the server's name.
 
No dice. I get an error that says it can't safely connect or authentication failed, depending on what settings I use.

Any thoughts on why it wouldn't let me connect? Most everyone else has iPhones and they connect without a hitch.
 
You're setting it up as an IMAP account, correct? Everything I've read shows incoming mail on IMAP to be port 993 with SSL encryption. (POP3 is 995 ... might be worth a shot to try it as a POP3 account)

Is it failing on incoming or does it let you go to outgoing before it fails?
 
Our port is set up as 143. Sometimes both. It will say it can't do that, but then forces me to the outgoing settings. I did get through once, but everything i sent failed.
 
Can you check the details of an iPhone that is accessing the server correctly? It sounds like they have some non-standard settings going on there.
 
Apple products have never played well in the enterprise. I have never played with Apple Servers but I've worked with those who tried and they were a mess of non-standard protocols, settings and just plain arbitrary features. The only thing they were ever suited for was an all-Apple environment and even then they were not secure and unreliable.
 
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