shedevil7953
Newbie
I've searched and read other threads regarding this but most are several years old. My situation is that we live in a rural area. We had satellite for internet service a few years back but it was expensive and the internet would crawl. When we got smartphones, I was educated about tethering and hotspots. Therefore, we bought a mobile hotspot and use that for our internet needs. It was great until about 6 months ago. Speeds started slowing down but still much better than satellite. Long story short, I check my speeds daily and a couple of weeks ago Windows 10 anniversary update tried to download. It crashed twice saying it couldn't complete. I discovered our speeds were less than 1 Mbps. Through process of elimination, I tested my phone, 2 laptops, trying to determine if the hotspot was going bad (3-4 years old). All was consistent.
Next day, I called AT&T and they opened a tech case ticket. The following day I drove to the nearest tower which is 1.56 miles from our home. Tested my phone, over the top speeds. The closer I got to our home, I stopped and retested. Signal kept dropping. Once home, signal back to 1 Mbps. It's hard to work part time from home (I'm retired) when websites load very slowly. I only keep 1 or 2 pages open at all times.
I realized there must be some sort of interference between our home and the tower. Doing a little research, I discovered cell phone signal boosters. I have no problems with the signal when out and about, just internet use. However, the prices are prohibitive and really don't want my 72 year old husband up on the roof installing an external antenna. AT&T says the towers will all be updated by the end of the year. I realize it could be congestion as the neighbor has Verizon, use the same tower and has the same problem. Is there a better solution?
I apologize for the lengthy post . Thank you.
Next day, I called AT&T and they opened a tech case ticket. The following day I drove to the nearest tower which is 1.56 miles from our home. Tested my phone, over the top speeds. The closer I got to our home, I stopped and retested. Signal kept dropping. Once home, signal back to 1 Mbps. It's hard to work part time from home (I'm retired) when websites load very slowly. I only keep 1 or 2 pages open at all times.
I realized there must be some sort of interference between our home and the tower. Doing a little research, I discovered cell phone signal boosters. I have no problems with the signal when out and about, just internet use. However, the prices are prohibitive and really don't want my 72 year old husband up on the roof installing an external antenna. AT&T says the towers will all be updated by the end of the year. I realize it could be congestion as the neighbor has Verizon, use the same tower and has the same problem. Is there a better solution?
I apologize for the lengthy post . Thank you.