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SMS/MMS Trouble downloading photos?

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dubie7006

Well-Known Member
Anyone noticed an issue with downloading photos sent via text? It's happened to me a couple times where someone will send a photo, I get a little image icon with a rotation circle indicating that it's trying to download, and then it just won't. If I restart the phone, normally it will go through but sometimes it just won't. Any thoughts?
 
I had this problem at my old work location. The signal was pretty weak and any MMS with a picture simply wouldn't download until I switched to a stronger cell tower. Of course, by then the message had expired so the image was no longer available.
 
I have good wifi connections too, but it does seem to happen when the LTE signal is weak or nonexistent. It might be worth trying a different app for messages.
 
Not a solution but try toggling airplane mode on/off and see if that gets the picture through. I have this issue sometimes on my phone.

If it works, it's better than having to reboot the phone.
 
lunatic59 said:
I have good wifi connections too, but it does seem to happen when the LTE signal is weak or nonexistent. It might be worth trying a different app for messages.
Click to expand...

I guess this is what I'm confused about. I was on a solid wifi connection. I stream music, watch videos, etc on this wifi network. But only dinky little 30kb photo wouldn't come through.
 
tube517 said:
Not a solution but try toggling airplane mode on/off and see if that gets the picture through. I have this issue sometimes on my phone.

If it works, it's better than having to reboot the phone.
Click to expand...

I tried this and it did not fix the problem.
 
The truth is, that even if you have a good wifi connection, you still need some mobile data component when receiving MMS messages. I don't completely understand it either.
 
lunatic59 said:
The truth is, that even if you have a good wifi connection, you still need some mobile data component when receiving MMS messages. I don't completely understand it either.
Click to expand...

Hmm...ok. I wonder why when I reboot my phone it works in the exact same location as when it was struggling prior to reboot. I guess I'll just have to put up with it then. Thanks for the input.
 
lunatic59 said:
The truth is, that even if you have a good wifi connection, you still need some mobile data component when receiving MMS messages. I don't completely understand it either.
Click to expand...

this is true: MMS is a data only transfer medium.
also if you have a VPN up and running, it will NOT work at all as that bypasses the carrier's servers and the MMS request will never be seen.
 
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