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Solved email issue with load more details

jmkjjk

Lurker
I have a Galaxy S3 and solved the issue regarding the requirement to click load more details on every email :p. It has nothing to do with an corporate account (which mine has). After samsung downloading the new version of kit kat, it reset a system setting that was requiring me to click on load more details on every email I wanted to open :mad:. I had to go back into the email's account and under the account settings for the email account, choose: sync settings, size to retrieve emails, size to retrieve emails, all. Kit Kat had reset this setting to "headers only" which is why I was having the problem. You can also choose a setting when roaming. Note this will only load more details of new emails that come in. Any emails received prior to changing the setting will still need to click on download more details.

Good luck! :)
 
Using a Galaxy Tab 7.7 and Microsoft Exchange Active Sync for email. Unfortunately sync settings doesn't work for me to get rid of the "Load More Details" problem. My "Size to retrieve emails" settings had been 100 KB, changed it to All, changed it to Headers only and then back to ALL. No matter what I get the "Load More Details" message at the bottom of each and every email including newer emails after I made the "Size to retrieve emails" changes detailed above.

Also tried deleting and adding back my Exchange Active Sync email account and that didn't help.

Tablet is model # SCH-1815 and is running Android 4.0.4 which according to the device is the up to date software.

Any help would be appreciated so my emails display properly and do not require me to find and tap "Load more details" for each and every emaIL.
 
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