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Sony Ericcson Xperia x10 - Music Issue (please help)

I'm helping a friend with a file transfer mystery on their phone. He's not so computer literate and while I thought I was, I can't figure this out.

What I can find in Windows Explorer and even through PC Companion/Media Go does not show up on his phone when you're looking at the music app.

When I look at the files, there are a ton but we can't actually get to them via the phone.

Any suggestions? I'm wondering if downloading another music app will fix it.

Any help is appreciated, thanks.
 
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