quinnifer_23
Lurker
Hello,
I am having a strange issue with my Samsung Galaxy S5 that I have assumed was an individual problem caused with the new Marshmallow update. But this problem has been impairing me for over a month and I can't find any recent posts concerning the same issues I'm having.
My phone is having a strange crackling/popping sound anytime I touch the screen, try to scroll, and it will sometimes do it even when I'm not touching the it. My phone will be on silent/mute and these crackles still occur. If someone calls me, I cannot hear them and they cannot hear me.
The really odd part is that I can restart my phone and everything is normal for 30 seconds to a minute or so, then the crackles start. I have cleared my cache, tried to access my phone in safe mode, as well as factory reset everything. I haven't modded my phone and it doesn't have any water damage.
Has anyone else had this issue? What's causing this and can it be fixed?
Thank you.
(My model: SM-G900V
Android Version: 6.0.1)
I am having a strange issue with my Samsung Galaxy S5 that I have assumed was an individual problem caused with the new Marshmallow update. But this problem has been impairing me for over a month and I can't find any recent posts concerning the same issues I'm having.
My phone is having a strange crackling/popping sound anytime I touch the screen, try to scroll, and it will sometimes do it even when I'm not touching the it. My phone will be on silent/mute and these crackles still occur. If someone calls me, I cannot hear them and they cannot hear me.
The really odd part is that I can restart my phone and everything is normal for 30 seconds to a minute or so, then the crackles start. I have cleared my cache, tried to access my phone in safe mode, as well as factory reset everything. I haven't modded my phone and it doesn't have any water damage.
Has anyone else had this issue? What's causing this and can it be fixed?
Thank you.
(My model: SM-G900V
Android Version: 6.0.1)
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