Special request favor needed urgently

[carl hilinski]

I am the legal guardian for a handicapped individual who must use the Bank of America mobile app to e-deposit his paychecks. BOA just upgraded their software and broke the old version that ran on his old LG. I got him a Moto E Xt1526. The new BOA app on the store says the device is not compatible. None of the principals in this affair are being helpful.

Would someone with a Moto E go to the Google Play Store and tell me if the Bank of American mobile banking application is listed as compatible with their Moto E please. The phone is on the Ting network, so a Moto E on Ting test would be wonderful.

 

[EarlyMon]

The app works on wifi and the Ting forum isn't exactly a hot spot, so I've copied your post to the Moto E 2015 forum - best luck!

http://androidforums.com/threads/special-request-favor-needed-urgently.929209/

 

[kate]

The app works on wifi

I'm assuming he means the BOA app is not compatible/available for his phone.

Is there any way to view a list of what phone models an app will work with?

Edit: ninja'd in the other thread

 

[EarlyMon]

I'm assuming he means the BOA app is not compatible/available for his phone.

Is there any way to view a list of what phone models an app will work with?

If I get time later, I'll pull it apart. Otherwise, not that I know of.

But the fact that the Store isn't allowing it is not a good sign.