Still struggling with $25 Play Store credit

[camperbc]

What happens when one purchases multiple Nexus 7s at the same time? (through Google Play) I bought two together; one for myself, another for my daughter. I received the $25 credit for mine ok, but cannot so with hers. What gives? We tried it through my own account, her account, and even created a new account, all to no avail. I cannot believe just how vague the info is, regarding how to activate the $25 credit. Almost like they know that if they make it purposely tricky, some folks will just give up trying? It's now looking highly unlikely that my daughter will be getting her $25 credit. And please, no one suggest that I call or write to Google, as I've been trying that for ages. They do not return emails at all, (even after weeks have passed) and I have been unsuccessful getting in touch with an actual human by phone after countless, lengthy attempts.

Any other suggestions?

Thanks

 

[viper689]

I'm pretty sure you need to have a credit card linked to your Google Wallet (Google) account. I would imagine if you link one to your daughters account, she would get the credit. Make sure not to link it to yours otherwise nothing will probably happen.

Again, I'm not sure of this, but it's worth a shot

 

[camperbc]

A reset did the trick, thanks!!

 

[viper689]

Cool glad you got it figured out! Have fun