Switched to $60 plan with 5 gigs of data... Was throttled after 5 days.

[jessewcharles]

. .

 

[kate]

How much data does Boost say you used in that 5 day period?

What has their response been to your emails?

 

[jeffmd]

This, post does not really tell us anything. How much data did you use in those 5 days? Does your online counter say you went over? do you have a counter on your phone that says you went over? You give us no facts.

 

[jessewcharles]

Counter on phone says under 800mb.
Here's what the website says.

 

[Firewill10]

But has the plan actually kicked it yet or is it gonna kick in on the next due date?

 

[Slickyy]

Sounds like you haven't hit your due date. When you switch plans on Boost Mobile, the new plan doesn't take effect until the next billing cycle.

 

[jessewcharles]

Sorry for the delay.. I signed up on May 1st, the new plan started on May 16. I was throttled on May 21. Boost says that much data was used on my end. I'm just stuck with it.

 

[sfbloodbrother]

How much data does Boost say you used in that 5 day period?

What has their response been to your emails?

Boost has always been very great with my customer support. Try reaching out to them

 

[wyelkins]

I just got off the phone with the Boost automated system and did the same thing. My new cycle starts on the 28th. I hope I didn't make a mistake . I will report back in a few weeks.