Hello, community.
I am opening a thread as I even struggle to type from my own keyboard.
As you can see from the attached screenshot, I updated (more like I was forced to do it) to the latest T-Mobile version for my Samsung Note 5.
Since Friday, the day I couldn't postpone the update anymore, after my phone restarted, I have been experiencing issues in determined zones of my device screen (see picture related). On the bottom left corner, whenever I press the letter 'a' it digits 'aa' in one single soft tap every time, as if I hastily double tapped. For the same principle, the caps lock activates instead of just shifting letters, sometimes even digiting a 'z' even if I didn't have my finger near it.
Other problems I have experienced is the top left corner especially when I have to search stuff on Google, when I tap it's like a dead zone. And this morning I noticed that flipping my phone horizontally and pressing 'close all tabs' doesn't work either, instead sending me back to the menu.
I noticed that the apparent dead zones only occur when keyboard is on (or in this exception for when I view tabs to close them).
I tried installing other keyboards but the problem persists.
I also tried deleting cache aand clearing data for Samsung keyboard app from the list but nothing worked.
I am desperate.
I still didn't try factory reset but I would try something else before.
Can you help me?
.
.
I am opening a thread as I even struggle to type from my own keyboard.
As you can see from the attached screenshot, I updated (more like I was forced to do it) to the latest T-Mobile version for my Samsung Note 5.
Since Friday, the day I couldn't postpone the update anymore, after my phone restarted, I have been experiencing issues in determined zones of my device screen (see picture related). On the bottom left corner, whenever I press the letter 'a' it digits 'aa' in one single soft tap every time, as if I hastily double tapped. For the same principle, the caps lock activates instead of just shifting letters, sometimes even digiting a 'z' even if I didn't have my finger near it.
Other problems I have experienced is the top left corner especially when I have to search stuff on Google, when I tap it's like a dead zone. And this morning I noticed that flipping my phone horizontally and pressing 'close all tabs' doesn't work either, instead sending me back to the menu.
I noticed that the apparent dead zones only occur when keyboard is on (or in this exception for when I view tabs to close them).
I tried installing other keyboards but the problem persists.
I also tried deleting cache aand clearing data for Samsung keyboard app from the list but nothing worked.
I am desperate.
I still didn't try factory reset but I would try something else before.
Can you help me?
.
.
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