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The Tragic Story Of The Asus Transformer Prime Video

Um... wow.

4 min and 45 sec and bashing, and then... oh by the way, this is one of the best devices I've ever used. Not sure I'm sold
 
I don't believe he was bashing at all ! If you've followed the Prime for any length of time, you will see everything he mentions not as bashing, but facts that many of us have witnessed over the last few months on the web and first hand. Yes, the Prime is a great tablet..............if you get one that works and don't mind a little give and take...............the Prime is not as good as it could have been.

If it were as good as all the hype, you wouldn't hear any bashing and Apple wouldn't be saying "Better luck next time" !:eek:
 
I've had a Prime, and there were some serious Wi-Fi issues. I couldn't even connect to begin with half the time. I ended up returning it and now I'm waiting for the next Galaxy Tab or the iPad 3.
 
lol "an ex asus employee named Greg" (Gary i presume?)

Anyhow i think he summed up my feelings exactly. I think it was the worst launch in the history of all things electronic. I think it definitely had defects they tried to cover up. I think its still being sold with some defects.

I do own it, and love it. mine only suffers from slightly weak wifi signal. the performance seems fine, but the signal is weak.
 
I've been searching for one to buy.....but they are no where to be found. I think i'm going to just save my money and wait until Mobile World Congress and just something else. Asus handled this really bad and now i'm scared to buy their products.
 
I honestly believe they are going to be harder and harder to find because 1. Resellers are very leary of the Prime and 2. Asus, instead of ramping up production and fixing the issues , have decided the Prime's image has been damaged beyond repair and are making limited quantities , just to replace the completely defective Primes out in the wild.

You might come across one or two here and there, but the last time I was in BB , the only demo Prime they had was gone and as far as the employee knew they never had any in stock to begin with.

Just got the latest BB brochure, advertising all the latest cool gadgets out there, including the ipads................no mention of "The Tablet" to rule all tablets, the Prime, was mentioned !
 
The Prime is awesome. All this bashing....is just weird. Wi-Fi works great for me. I have not seen a better tablet on the planet.

I believe your confusing "Bashing" with people who are expressing "Real Issues" they are having with their Prime.

Consider yourself lucky in the lottery of Primes, where one in five actually work as advertised !

Now where's my GPS that was advertised when I bought mine ?

Did you purchase your Prime before or after Asus swept the GPS feature under the rug ?
Is your wifi state of the art with blazing speed or just average on this state of the art device ?
Does your Prime have any light bleed ?

Or are you just ignoring the problems because you don't want to admit to yourself that your device has issues ?
chase.gif
 
I mean this in the nicest possible way rdalev, but you have go to take a major chill pill. Every single day of the week you come on here and bash the Prime, and pull random 1 in 5 facts out of thin air. I would guess that the majority of Prime owners are not sitting on this forum, therefore only the people with problems come to the forum for clues and fixes.

Here is the bottom line, as nicely as can be put-

1. By your own admission you didn't return the prime on hopes that Asus would fix it. From a consumers point of view, who in their right mind would ever put themselves on the line on "hopes" a multi billion dollar company would fix it? That itself makes me say your situation is 100% your fault, and I think it is a good lesson for you. Being taken to town over this, will teach you a valuable lesson: don't bet your money on a company. Always do the sure thing.

2. You seemingly main attempt to rectify the situation is complaining on forums, and tearing down others who disagree. A fool cuts down those who try to offer help, regardless of how helpful it is.

3. Either RMA the tablet, and hope for a repair, or contact ASUS, because, noone here works for them, so complaining here, gets you absolutely nothing, and is a waste of your own time.

Fortunately I'm well enough off that a 500$ tablet isnt the end of the world, as a matter of fact, I own an iPad 2, soon an iPad 3, this prime, and e new prime that comes with windows 8.

This tablet will get a few months worth of use, then the iPad 3, and then the Asus prime w/Win 8...... Maybe the ability to buy a new one clouds my judgement, and GPS doesn't become and absolute crisis for me......... Although my GPS picked up 15 birds and gave me turn by turn today so who knows.......


:)
 
By your own admission you didn't return the prime on hopes that Asus would fix it.
Im guilty of the same thing. It worked well enough to keep it, as long as they were aware of the issues (which they proved to be). Them being aware, would lead one to assume that "billion dollar company" would work to fix it and make their customers happy.

You seemingly main attempt to rectify the situation is complaining on forums, and tearing down others who disagree. A fool cuts down those who try to offer help, regardless of how helpful it is.
I dont think he has? At least i know I havent. I actually love my prime .. but that doesnt mean its without issues, and it doesnt mean id like those issues to be KNOWN and hopefully fixed. I voice them often because maybe im not the only one here dealing with it, and maybe someone else knows of a fix, or maybe we can all put our heads together on something.

Either RMA the tablet, and hope for a repair, or contact ASUS, because, noone here works for them, so complaining here, gets you absolutely nothing
wrong, see above

Fortunately I'm well enough off that a 500$ tablet isnt the end of the world, as a matter of fact, I own an iPad 2, soon an iPad 3, this prime, and e new prime that comes with windows 8.

And this is the part that lead me to reply. Who gives a darn how much money you have?? I am also "well enough off" and will also own an ipad3, and I happen to have a room in my home called my "gadget room" which is filled with nothing but electronics i waste time and money on. A geeks clubhouse, if you will. But this in no way implies im willing to throw money at a billion dollar company, for them to screw me by sweeping issues under the rug.

Every one of these devices goes away, and gets outdated very quick. I can unofficially promise you, this one will be on the fast track. Asus wants nothing more than for this disaster to just go away.

The launch was terrible, the support has been so/so ... i have to admit i see them trying. But they are willing to realize a certain amount of unfixable issues or devices, this is just completely unacceptable. I dont care how many toys i have, or will have, or how much money i have.

Fix the product, or tell us you cannot fix it and let us know how else you will make good. Period. None of this other BS about RMA, or go to another forum and msg an ex-employee who may or may not answer, etc.

Fix it, replace it, or give me my money back. end of story.

And PS, dont tell me I have to RMA it back to you for 4-6 WEEKS. Give me a loaner, or just outright replace it on the spot. 6 weeks with no device is unacceptable, considering the thing only has a relevant lifespan of about 6mo.
 
I mean this in the nicest possible way rdalev, but you have go to take a major chill pill. Every single day of the week you come on here and bash the Prime, and pull random 1 in 5 facts out of thin air. I would guess that the majority of Prime owners are not sitting on this forum, therefore only the people with problems come to the forum for clues and fixes.

Here is the bottom line, as nicely as can be put-

1. By your own admission you didn't return the prime on hopes that Asus would fix it. From a consumers point of view, who in their right mind would ever put themselves on the line on "hopes" a multi billion dollar company would fix it? That itself makes me say your situation is 100% your fault, and I think it is a good lesson for you. Being taken to town over this, will teach you a valuable lesson: don't bet your money on a company. Always do the sure thing.



2. You seemingly main attempt to rectify the situation is bitching on forums, and tearing down others who disagree. A fool cuts down those who try to offer help, regardless of how helpful it is.


3. Either RMA the tablet, and hope for a repair, or contact ASUS, because, noone here works for them, so bitching here, gets you absolutely nothing, and is a waste of your own time.



Fortunately I'm well enough off that a 500$ tablet isnt the end of the world, as a matter of fact, I own an iPad 2, soon an iPad 3, this prime, and e new prime that comes with windows 8.


This tablet will get a few months worth of use, then the iPad 3, and then the Asus prime w/Win 8...... Maybe the ability to buy a new one clouds my judgement, and GPS doesn't become and absolute crisis for me......... Although my GPS picked up 15 birds and gave me turn by turn today so who knows.......



:)

Apparently you don't visit too many other Prime forums !

Here's my bottom line , as nicely as I can put it !

1.Yes ! By my own admission , I kept my Prime 14 days , thinking a legitimate company that advertised "GPS", (even says "GPS" on the box) would "FIX" the GPS issue , my bad for thinking a "Multi Billion Dollar" company would stand behind their product !
And apparently your one of the few that owns a Prime with a complete functioning GPS, Kick-ass WiFi and no light bleed , so you don't have a dog in this fight ! It's the people who are willing to give Asus a pass by saying..........."Err.........Well...........my phone has gps, so I guess it's ok for Asus to stick it to me !

2. Can you fix my GPS............asking for help here Dude !

3.So this is a "no-complaining-allowed" forum where everythings Rainbows, Unicorns and fully functioning Asus Primes ?

Good for you...........I own a Corvette , 2 Alienware( Laptop/Desktop ) Sager Notebook, Asus Notebook and Netbook, Droid Razr and Charge and a faulty Asus Prime.............oh, and a dog.......now back to the topic !

Congratulations on your gps giving you 15 birds and turn by turn ! You willing to swap Primes, since GPS is a non-issue for you ?
 
I did care about my GPS. My first tablet's didn't work, I called Asus 30 plus times, multiple departments, engineering, and guess what?

I had someone at Asus engineering personally test my tablet for-

GPS

Wifi

Screen bleed

Pixels

Cosmetic defects

It was hand inspected, tested, passed, and shipped to me overnight air.

It looks like, I'm the one who knows how to get results for my faulty tablet.

I was able to accomplish all of that without complaining on forums, somebody get me a medal!

;)
 
I did care about my GPS. My first tablet's didn't work, I called Asus 30 plus times, multiple departments, engineering, and guess what?

I had someone at Asus engineering personally test my tablet for-

GPS

Wifi

Screen bleed

Pixels

Cosmetic defects

It was hand inspected, tested, passed, and shipped to me overnight air.

It looks like, I'm the one who knows how to get results for my faulty tablet.

I was able to accomplish all of that without bitching on forums, somebody get me a medal!

;)

it should not be a mission! in the "tablet world" what we paid, is top dollar. if there is anything at all wrong with it, they should be knocking on MY door to tell me an update, or a new back, or a special case, whatever .. is available.

I buy a new Cadillac every 3 years. As a result i get special treatment. I got a call last week and it went like this:

rep: hello Rsarno, we see you are due for service. your usual rep is actually out sick, is there anything at all we can do for you in his absence? would you like to schedule with us, or wait for his return?

They know i spend a LOT of money, they know i spend it often. They also know if they piss me off or dont kiss my ass, ill be driving a benz or bmw next year.

Earn my business! And if it happens to fall in your damn lap, you work to KEEP it! Thats how business is done.
 
Im guilty of the same thing. It worked well enough to keep it, as long as they were aware of the issues (which they proved to be). Them being aware, would lead one to assume that "billion dollar company" would work to fix it and make their customers happy.

I dont think he has? At least i know I havent. I actually love my prime .. but that doesnt mean its without issues, and it doesnt mean id like those issues to be KNOWN and hopefully fixed. I voice them often because maybe im not the only one here dealing with it, and maybe someone else knows of a fix, or maybe we can all put our heads together on something.


wrong, see above



And this is the part that lead me to reply. Who gives a darn how much money you have?? I am also "well enough off" and will also own an ipad3, and I happen to have a room in my home called my "gadget room" which is filled with nothing but electronics i waste time and money on. A geeks clubhouse, if you will. But this in no way implies im willing to throw money at a billion dollar company, for them to screw me by sweeping issues under the rug.

Every one of these devices goes away, and gets outdated very quick. I can unofficially promise you, this one will be on the fast track. Asus wants nothing more than for this disaster to just go away.

The launch was terrible, the support has been so/so ... i have to admit i see them trying. But they are willing to realize a certain amount of unfixable issues or devices, this is just completely unacceptable. I dont care how many toys i have, or will have, or how much money i have.

Fix the the product, or tell us you cannot fix it and let us know how else you will make good. Period. None of this other BS about RMA, or go to another forum and msg an ex-employee who may or may not answer, etc.

Fix it, replace it, or give me my money back. end of story.

And PS, dont tell me I have to RMA it back to you for 4-6 WEEKS. Give me a loaner, or just outright replace it on the spot. 6 weeks with no device is unacceptable, considering the thing only has a relevant lifespan of about 6mo.



The deal with the money thing, and ability to buy a tablet is, its like the end of the world for rdalev. Honestly, from his behavior on this forum, he has the maturity of a small child. Nothing about his behavior says "I'm a mature adult" All I can see is a kid crying in a candy store.

Guess what, you got a problem, the very least you can do is save face by not acting like a child. I mean if this really is the end of the world cuz your gps doesn't work, and you either don't own a smartphone w/gps, or a standalone gps, then deal with Asus.

Sick and tired of seeing rdalev posts on this forum, nothing productive coming from them, more rants and pissy baby fits.

just my 2 cents
 
it should not be a mission! in the "tablet world" what we paid, is top dollar. if there is anything at all wrong with it, they should be knocking on MY door to tell me an update, or a new back, or a special case, whatever .. is available.



My tablet has no defects, does yours?


I have done what it takes to get a fully functional tablet. You say that you shouldn't have to go after the company to get what you want, but you back rdalev for going wild like child (like that rhyme boys?) on forums.

Lets atleast direct the rant at someone who cares or can help?

I did, and I have a brand new second production run model. With fully funcitonal everything?

Last laughs coming from me boys...
 
I did care about my GPS. My first tablet's didn't work, I called Asus 30 plus times, multiple departments, engineering, and guess what?

I had someone at Asus engineering personally test my tablet for-

GPS

Wifi

Screen bleed

Pixels

Cosmetic defects

It was hand inspected, tested, passed, and shipped to me overnight air.

It looks like, I'm the one who knows how to get results for my faulty tablet.

I was able to accomplish all of that without complaining on forums, somebody get me a medal!

;)

Wow, only took 30 plus phone calls and multiple departments ?
Wish I personally knew an Asus Engineer !
Did they wash their hands before the hand-inspection ?
GPS works better than a TomTom, using no wifi connection, I take it ?

Do you not think Asus takes note of what's being said about them online !

And yes, I'm on email # 19 with Asus right now !

Just ordered you a medal like the one below !
 

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I buy a new Cadillac every 3 years. As a result i get special treatment. I got a call last week and it went like this:

QUOTE]



If you drive a caddy, then you should be fully accepting of all problems, lol. Never drove a car with more problems off of the lot, the irony that you want a fully perfect tablet, and buy caddy, priceless my friends. LOL.


;)
 
FYI i happen to be posting this from my laptop. My tablet is on the arm of my chair on the loading screen of GTA3

Its been on this loading screen for about 30min now ... im just noticing because im watching recorded grammies, talking on here, and FB'ing so i got distracted.

obviously this is an android thing and nothing to do with the TFP, but it adds to my frustration for sure.

bought the game 2 days ago, have not yet played it since it wont load. Nice.
 
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