I keep getting emails like this:
Hello .....@rafnet.co.uk,
Google cancelled a recent purchase from your shop.
Reason: Customer request to cancel
Please do not process or deliver this order. Below is the summary of the transaction.
Order date: 13 Apr 2013 18:09 GMT+01:00
Google order number: 145485524770... - RAF Systems UK Order #12999763169054705758.1326916002654487
Delivery Status Qty Item Price Cancelled Items 1 Mobi Scales (for weighing) - The best mobile digital scales app for Android!
Now the thing is im getting like two every day and it is worrying. I emailed google who said that it is related to fraudulent transactions, i.e people buying the app with fake accounts etc... But some of these like the one above are customer cancellations. This i dont agree with, as I dont offer a money back gaurantee. Does this mean that the buyer bought the app, downloaded it, installed it, used it and then decided they dont want it and clained a refund with google checkout?
Hello .....@rafnet.co.uk,
Google cancelled a recent purchase from your shop.
Reason: Customer request to cancel
Please do not process or deliver this order. Below is the summary of the transaction.
Order date: 13 Apr 2013 18:09 GMT+01:00
Google order number: 145485524770... - RAF Systems UK Order #12999763169054705758.1326916002654487
Delivery Status Qty Item Price Cancelled Items 1 Mobi Scales (for weighing) - The best mobile digital scales app for Android!
Now the thing is im getting like two every day and it is worrying. I emailed google who said that it is related to fraudulent transactions, i.e people buying the app with fake accounts etc... But some of these like the one above are customer cancellations. This i dont agree with, as I dont offer a money back gaurantee. Does this mean that the buyer bought the app, downloaded it, installed it, used it and then decided they dont want it and clained a refund with google checkout?