polarsets
Lurker
Hey everyone 
I'm new to this forum and hope that someone can help me. My aunt installed some apps on her Xiaomi Redmi 3S but it seems that one of these apps comes with adware. Suddenly a new app appeared on her phone called "Tools". It appears as a system app now and can neither be stopped nor uninstalled. It randomly shows ad pop-ups. It would be great if we don't have to reset the phone und check every app step by step to get rid of this thing. I attached some screenshots. Really hope that someone has an idea what to do
I'm new to this forum and hope that someone can help me. My aunt installed some apps on her Xiaomi Redmi 3S but it seems that one of these apps comes with adware. Suddenly a new app appeared on her phone called "Tools". It appears as a system app now and can neither be stopped nor uninstalled. It randomly shows ad pop-ups. It would be great if we don't have to reset the phone und check every app step by step to get rid of this thing. I attached some screenshots. Really hope that someone has an idea what to do