J JoeHPSDA Well-Known Member Oct 19, 2014 #1 The touch screen on my Moto G has stopped working so I think I will try a factory reset to see if that helps. Can I do a backup of my phone first, despite not being able to use the touch screen? Thanks.
The touch screen on my Moto G has stopped working so I think I will try a factory reset to see if that helps. Can I do a backup of my phone first, despite not being able to use the touch screen? Thanks.