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Help Touchscreen doesnt work

CarmenIJ

Lurker
Hello,

My galaxy ace touchscreen stopped working this morning. But only the lowe part of it, where the icons for the dial pad, contacts etc are. I went to the store and they reccommended me to reset my phone with Samsung KIES, but I can't click on the 'connect storage to PC', because it's in the lower part of my touchscreen. However, when I need to scroll or use my keyboard, the touchscreen works entirely. But when I need to hit a button, it doesn't.

Has anyone ever had this problem before? Is there a way to fix it? Can I connect my phone to my PC another way than hit the 'connect storage to PC' button? Maybe in the setting somewhere.

Thank you!

Carmen
 
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