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Touchscreen sensitivity problems

medly1986

medly1986

Lurker
I have a new Galaxy S6. I've noticed that screen does not seem anywhere near as sensitive as my old S4. I can't seem to use swype without making mistakes because the screen does not register properly a lot of the time. I have also noticed that if I put the phone down on a surface and try to operate the screen with one finger (without holding the phone) the screen becomes very unresponsive and registeres hardly any touches at all. Has anyone else noticed a similar thing?

Thanks
 
I'm having the exact opposite problem. When I try to scroll it keeps thinking I'm clicking. It's like a hair trigger!
I'm told there are settings to control this parameters.
 
Hi. Thanks.

I tried safe mode and it did the same.

It's the screen not registering touches properly when the phone is laid down on a table for example and operated with only one finger that I find odd. My S4 worked whatever I didn't have to pick it up to get the screen to work. Have you noticed that?
 
Thanks for the advice.

I tried that yesterday. All seems pretty sensitive apart from when I'm not holding it. I think the mistakes while using swype are probably a software related issue. Not sure what's causing the other issue though.
 
I dunno if someone with an s6 could lay it down on a flat surface like a table or something and use it with just one finger without holding it and tell me if it registers all the touches properly. Mine is bloody awful.
 
I just rec'd my S6 2 weeks ago and this problem started occurring 2 days ago. My phone is my work life and the local store manager kind of owed me, so I called and they had me do the following if it helps:

Go to dial pad on phone and enter *#7353# (Brings up a 12 step menu)
-Touch Accelerometer Sensor (menu option 10 on a t-mobile phone) and rotate phone confirming the arrow on the screen rotates to pointing up as you rotate the phone in any direction.
-go back and do the TSP Dot Mode (menu opiton 8 on t-mobile) and run your finger slowly around your screen to all edges and make sure there is a colored dot that is following your finger around your screen.
-go back and do the TSP Grid mode (menu option 9 on t-mobile) as you touch the screen you begin drawing a black line, as that black line passes through each grid, it should highlight the grid with a color (green on t-mobile)

Basically mine functioned better after doing this and I no longer have problems when I am NOT holding the phone either. Could be just a short term help.

Conclusion: if this helps your situation, then you have a supposed software issue which Samsung is pushing through a patch for. If you had problems with any of these steps, or your phone doesn't function "better", then it is a hardware issue.

So there is my 2 cents from what I have been told. I hope it helps.
 
Snakeyeskm said:
I tried exactly what you described. I even tried different surfaces, and I'm not having a problem. Seems more for hardware problem than a software one, but you can never tell.
Click to expand...

Thanks for the info It's helpful. I think I'm going to take it back to the shop soon to see if they can sort something out. It's annoying the hell out of me as it doesn't really fully register when I'm holding it. Tried all that safe mode and diagnostic menu stuff...it's the same.
 
I have the same problem with swipe but for me it seems the screen surface feels slightly sticky even though its clean, when I run my finger around the screen it feels like it drags and does not move smoothly even with light contact, this then make my finger jump a little lifting it of the screen and stopping the swipe registering correctly.
I don't have any screen cover on just the bare screen but to me it feels like those film protectors that can sometimes feel sticky.
 
medly1986 said:
I have a new Galaxy S6. I've noticed that screen does not seem anywhere near as sensitive as my old S4. I can't seem to use swype without making mistakes because the screen does not register properly a lot of the time. I have also noticed that if I put the phone down on a surface and try to operate the screen with one finger (without holding the phone) the screen becomes very unresponsive and registeres hardly any touches at all. Has anyone else noticed a similar thing?

Thanks
Click to expand...
My galaxy S6 egde touchscreen issue similar to yours! I have to change the another! See this for detail:
 
medly1986 said:
I have a new Galaxy S6. I've noticed that screen does not seem anywhere near as sensitive as my old S4. I can't seem to use swype without making mistakes because the screen does not register properly a lot of the time. I have also noticed that if I put the phone down on a surface and try to operate the screen with one finger (without holding the phone) the screen becomes very unresponsive and registeres hardly any touches at all. Has anyone else noticed a similar thing?

Thanks
Click to expand...

Hi,

See this video, it fixed it for me -
 
My s6 worked fine for about a month and then the touch screen became very hard to use. Soft resets, clearing the cache, updating software didn't help. Neither did making sure the screen protector was super clean.
I saw this on another forum and it is the only thing that worked:
1. Boot your phone in safe mode and check the responsiveness of the touchscreen. Then shut your phone down.
2. Take out your SIM card and reseat it in the holder and then reinsert it into your phone.
3. Restart your phone.

After months of having an almost unusable phone, in regards to using my touch screen, my phone works perfectly now.
 
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