mikethegoalie32
Lurker
Hello everyone,
My fiancee has an A8 and we are close to upgrading, but her memory was running low so she decided to go into phone clean up mode just to get us to the upgrade.
She normally just deletes old photos (I have tried explaining the cloud to her, but not yet...) but this time she found herself in the files section of the phone. She deleted something in the files that then deleted all her photos. Now, when we go to trash as she normally would to restore those photos, it shows 1300+ photos and 8 vids are in the trash, but they are all greyed out with an i button. When we click restore, it says they were successfully restored but are nowhere to be found.
I suspect what is happening is she deleted a folder, and when we restore the photos they disappear because that folder path cannot be found anymore? Any thoughts?
See attached picture of here trash bin.
Any help is appreciated. She is convinced they are all gone, but I am more hopeful!
My fiancee has an A8 and we are close to upgrading, but her memory was running low so she decided to go into phone clean up mode just to get us to the upgrade.
She normally just deletes old photos (I have tried explaining the cloud to her, but not yet...) but this time she found herself in the files section of the phone. She deleted something in the files that then deleted all her photos. Now, when we go to trash as she normally would to restore those photos, it shows 1300+ photos and 8 vids are in the trash, but they are all greyed out with an i button. When we click restore, it says they were successfully restored but are nowhere to be found.
I suspect what is happening is she deleted a folder, and when we restore the photos they disappear because that folder path cannot be found anymore? Any thoughts?
See attached picture of here trash bin.
Any help is appreciated. She is convinced they are all gone, but I am more hopeful!
