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Traveled to UK with razr maxx HD problems

I researched here before going on my two week vacation to England and Scotland. I'll skip the boring details and I hope this helps others that can use this info.
Upon arriving I did not get a sim card at the airport like I should have. I waited and bought one at a cell store in London. They sold me a sim from a company called "Three". They pushed it hard so I figure they profited most from this company.
I did not need to unlock my phone. I simply put in their sim and the phone worked.
I paid 15 lbs about 22.00 usd equivalent for unlimited internet and 400 local miniutes and 400 local texts. I am guessing at the minutes and texts since I hardly used any of them but it was close to that number. (who do you chat with in a foreign country)
I needed to be able to call the US and use the internet.
To call internationally (U.S.) I had to purchase a seperate 10 lb card extra and use a code to call and received a rate at 3 pence per minute which counted down from the 10 lbs. A very good deal.
Problems.
1. Three works pretty decent in cities but almost nowhere else. When I needed the internet for my google maps it was almost never there. Fortunately I bought a garmin nuvi w/ europe maps that worked pretty well.
I would never use three again. I would try the company called Orange. I think it is a vodaphone company
2. In Portree Scotland I had full bars but the phone would not make international calls. After three days of calling customer support with no real help I hung up on them and gave up on using it in Portree.
3. In order to get the internet to work at all on the Maxx HD I had to call customer support and he walked me through changing the settings on the phone. He was fairly knowlegable but non the less it was a pain not just being able to install the sim card and go.
4. Phone service was better than internet outside of cities but dropped calls constantly.
I hope this helps others because I searched and searched before going and couldn't find a lot specific to our phone.
All in all it was pretty nice having a global phone already unlocked. I noticed others struggling to get their other brand phones unlocked. The 25 lbs total that I paid for two weeks was a bargain I think compared to getting big red involved, even though I had issues. I never ran out of anything minutes or otherwise. It helped tremendously when searching for B&Bs in the middle of cow fields to be able to call the owners for directions.

edit: when I landed in DFW I simply put the VZ sim back in and it worked fine.
 
This is the same for any phone we have tried. We have tried basic and smart phones (Android/Apple) with same results and two lines. VZW is very unreliable even just in the London metro and surrounding areas. I never had a problem with Tmo, but last time with them was five years ago. Do not know if they are the same now or not.

All I know is VZW sucks when in England. Not assuming the same in other places, but service reliability sucks there with Verizon. That said, best to leave data OFF except when needed when out of the US. If you leave data on and it meters you will get slammed with a HUGE bill- good service or not. Android updates and uses data in the background and does not take much to get punked.
 
Vodafone and Orange are competitors, not the same company, they are in the process of connecting their 2 networks, but that's the only thing they'll share.
 
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