TROUBLE CLEARING MISCELLANEOUS DATA

[Blogger Wakajuaness Kenya]

Hi, I'm currently using a Samsung J1.

I recently cleared 1.5GB miscellaneous data in my phone by going to SETTINGS-STORAGE-INTERNAL MEMORY-MISSLCELLENEOUS DATA-WHATSAPP(1.2GB) and WHATSAPP BUSINESS(300MB), I selected both data from the list and deleted. Good news was that my phone got an extra 1.5GB space which had apparently been hidden in the two WhatsApp apps as listed on that drop menu.

However, three weeks later, my miscellaneous data is back to 1.06GB but when I use the same process to delete the unwanted data, this time the phone does not display the WhatsApp and WhatsApp Business apps as beneficiaries of the miscellaneous data.


So even if I click on the folder MISSLCELLENEOUS DATA, there's no option to delete.

What do I do yet my internal memory has ran out and I can't install new Apps or download new files?

 

[Hadron]

"Miscellaneous data" isn't a folder. What it is is that your phone tells you your storage usage in a small number of categories, and calls everything else "miscellaneous".

I suggest looking at your apps and sorting by size (many, but not all, versions of Android allow you to do this in Settings > Apps, otherwise you can do it in the Play Store > Installed apps list). This will show you which apps are using the most storage. You may find browsers, social media apps amongst the big users. Select those apps in Settings > Apps and click on the "storage" information, and you'll have the option to clear their caches (which are just temporary files) or their data (so with care, as that will remove all of your settings, preferences, history, messages, etc for that app). My guess, from the way this has filled up, is that it's caches that are your problem - by their nature these will fill constantly.