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troubleshooting firmware updates tv box T95D

hello all i have an android TV box model T95D with build number MV5 20170927 android 6.0.1 and im trying to update to the latest firmware. ive followed all the manufacturers tutorials in youtube for updating the firmware and when i insert the sd card and reboot the box the box simply goes blank and does nothing, no screen is displayed left it going for one hour. i tried inserting the sd card after booting and holding down the reset button but i get signature error whenever i select any zip files
any suggestions?
 
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