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Trying to dnload video to laptop via Kies

rockmist

Lurker
I'm baaack.... :confused:

One thing I've learned is that I did much better learning all I needed on CPUs than I am on Android. Boy am I lost with this! I guess it's just all the new language and me being so old....hahahaha ;)

Sooooo, I have a problem. I tried to find an answer or discussion here first, but didn't (at least so I would recognize) so I will try a new thread instead.

I have taken video on my Samsung Galaxy S11, and have now hooked up my phone with my laptop via Kies. Nice. However, I can't get those videos to dnload to my laptop tho all else does well. My laptop is ANCIENT (2004), so the first thing I did was go to CNET and see how the Windows Media Player updates were. Not so good according to the reviews. Since there was indication dnloading would bring me lots of crap from windows, I decided not to update my laptop version. Next I hunted CNET for a diff one. But there were all these converters too and I wasn't sure if my android is in some foreign language for my laptop and needed conversion, or if my videos just need a good player on my laptop (and should it be on my phone too?).

I would super appreciate any direction here. Some of the video is precious to me and I really want to get it saved before something crashes (phone or laptop). Thanks in advance!! :D
 
Is the issue that you can't transfer the video file or that it transfers but doesn't play?

Easiest way to transfer the file is to connect via USB in Media mode then use Windows Explorer (Windows Key + E - the phone will show up under My Computer) to drag and drop the video file from \DCIM\camera to your PC.

If the issue is playing the video, the easiest thing is probably to install an up-to-date media player - e.g. the Adobe Media Player or RealPlayer - that comes with the required CODECs to play MP4s. A quick google will get you download sites for these.
 
I can't get them to download, so will try your suggestion. Thanks a lot. This is why I love this place....someone is always willing to help! :-)
 
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