Hello,
I'm currently using an Android media player, adapted into a kind of 'tablet PC'. Just recently I sent a support request to WhatsApp Support, which responded telling me to first remove root access to my device. Otherwise, they will not be able to help troubleshoot the WhatsApp issues on my device. I was not the one who first set up this media player so I don't know if the person who first set it up enabled root access from the onset.
i) May anyone please explain 'rooting' to me? I am not familiar with the concept and have never done rooting before.
ii) How do I unroot my device?
iii) After unrooting my device, will I be able to restore root access?
Any insight will be appreciated. Please do not hesitate to ask for more information if needed, e.g. if you need more information on the kind of device that I am using.
Thank you very much in advance.
Regards,
Jim
I'm currently using an Android media player, adapted into a kind of 'tablet PC'. Just recently I sent a support request to WhatsApp Support, which responded telling me to first remove root access to my device. Otherwise, they will not be able to help troubleshoot the WhatsApp issues on my device. I was not the one who first set up this media player so I don't know if the person who first set it up enabled root access from the onset.
i) May anyone please explain 'rooting' to me? I am not familiar with the concept and have never done rooting before.
ii) How do I unroot my device?
iii) After unrooting my device, will I be able to restore root access?
Any insight will be appreciated. Please do not hesitate to ask for more information if needed, e.g. if you need more information on the kind of device that I am using.
Thank you very much in advance.
Regards,
Jim