unable to download any new apps or games

[rinjo shome]

Hi All,

I installed the latest Samsung update 2 days back and now i am unable to download any new apps or games from play store.
It shows that it is downloading, but it never starts the download.

Please help in debugging this issue.

Regards
Rinjo

 

[jugal5]

@rinjo shome
Have u root your phone?
Because this issues come over Rooted Phone only.!!!
But this has only solution, You just uninstalled the play store n Again Download it With Latest Update from App-"**mod removed".

 

[Mikestony]

Hello Rinjo!
Try to clear the PlayStore app of it's data and cache. Also, clear the data and cache from Google Play Services. Reboot your device, and try to download again.