T tewell Lurker Apr 7, 2020 #1 I have a phone I fixed for my kids that is stating this after I reset the device. Any tips?
Dannydet VIP Member Apr 7, 2020 #2 You will need the Gmail account and password to login to the device
T tewell Lurker Apr 12, 2020 #3 For some reason it wouldn't work with my initial sign in, but I figured it out thanks.