When I try to run my application on Huawei P8 Lite, P9, P9 Lite I’m getting the error
Attempt to invoke virtual method 'int com.huawei.lcagent.client.LogCollectManager.getUserType()' on a null object reference
Is there any way to debug this because application works on other Android 6 phones (Samsung, HTC...).
APP: https://play.google.com/store/apps/details?id=com.morescreens.mkt
LOG:
07-04 10:42:56.045: W/System.err(955): java.lang.NullPointerException: Attempt to invoke virtual method 'int com.huawei.lcagent.client.LogCollectManager.getUserType()' on a null object reference 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.ReportTools.getUserType(ReportTools.java:86) 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.ReportTools.isBetaUser(ReportTools.java:73) 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.ReportTools.report(ReportTools.java:58) 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.HwUserBehaviourRecord.appExitRecordInnerImpl(HwUserBehaviourRecord.java:125) 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.HwUserBehaviourRecord.access$200(HwUserBehaviourRecord.java:32) 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.HwUserBehaviourRecord$AsyUploadLooperThread$1.handleMessage(HwUserBehaviourRecord.java:255) 07-04 10:42:56.046: W/System.err(955): at android.os.Handler.dispatchMessage(Handler.java:102) 07-04 10:42:56.046: W/System.err(955): at android.os.Looper.loop(Looper.java:150) 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.HwUserBehaviourRecord$AsyUploadLooperThread.run(HwUserBehaviourRecord.java:267)
Does anyone experianced such issue? What is the best way to contact Huawei support for this error? I send them e-mail on consumer support site. Is there any developer support site or e-mail? Please provide links. Thanks in advance!
Attempt to invoke virtual method 'int com.huawei.lcagent.client.LogCollectManager.getUserType()' on a null object reference
Is there any way to debug this because application works on other Android 6 phones (Samsung, HTC...).
APP: https://play.google.com/store/apps/details?id=com.morescreens.mkt
LOG:
07-04 10:42:56.045: W/System.err(955): java.lang.NullPointerException: Attempt to invoke virtual method 'int com.huawei.lcagent.client.LogCollectManager.getUserType()' on a null object reference 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.ReportTools.getUserType(ReportTools.java:86) 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.ReportTools.isBetaUser(ReportTools.java:73) 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.ReportTools.report(ReportTools.java:58) 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.HwUserBehaviourRecord.appExitRecordInnerImpl(HwUserBehaviourRecord.java:125) 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.HwUserBehaviourRecord.access$200(HwUserBehaviourRecord.java:32) 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.HwUserBehaviourRecord$AsyUploadLooperThread$1.handleMessage(HwUserBehaviourRecord.java:255) 07-04 10:42:56.046: W/System.err(955): at android.os.Handler.dispatchMessage(Handler.java:102) 07-04 10:42:56.046: W/System.err(955): at android.os.Looper.loop(Looper.java:150) 07-04 10:42:56.046: W/System.err(955): at com.android.server.util.HwUserBehaviourRecord$AsyUploadLooperThread.run(HwUserBehaviourRecord.java:267)
Does anyone experianced such issue? What is the best way to contact Huawei support for this error? I send them e-mail on consumer support site. Is there any developer support site or e-mail? Please provide links. Thanks in advance!