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Unread email count

E

etsok1

Newbie
After the update to Oreo the stock launcher no longer shows unread email count. It shows a count of inbox emails but resets the count to zero when you open the email app. It used to keep count of unread emails until I read or deleted them. Is there any app that can keep count of unread mail using the stock launcher ?
Thanks
 
etsok1 said:
After the update to Oreo the stock launcher no longer shows unread email count. It shows a count of inbox emails but resets the count to zero when you open the email app. It used to keep count of unread emails until I read or deleted them. Is there any app that can keep count of unread mail using the stock launcher ?
Thanks
Click to expand...
I am getting the same problem....Android updated 2 days ago and now my unopened emails ( there were 3) does not show on the icon....only when you open the icon, you can see the unread emails
 
I'm sure there are widgets that can show an email count on the homescreen. Many email apps even provide this themselves, though I don't know about the Samsung one (I assume that is the one you are using).

Otherwise badges on app icons are, like the desktops themselves, produced by the launcher, so a third party launcher (which the OP did not want) can do this.
 
Hadron said:
I'm sure there are widgets that can show an email count on the homescreen. Many email apps even provide this themselves, though I don't know about the Samsung one (I assume that is the one you are using).

Otherwise badges on app icons are, like the desktops themselves, produced by the launcher, so a third party launcher (which the OP did not want) can do this.
Click to expand...
This was working before the update with the default email app
 
The update was a major system update, and the behaviour changed as part of that. We've had many complaints about changes to the notification badges for the text app, and this sounds similar enough that I'm sure it has the same cause.
 
I just ran across this setting which may relate to your question. On my S8 I go to Settings > Notifications. The top block of settings here is labeled "App Icon Badges". When you click on those words -- not the on/off switch at the right side of the screen -- it opens a page of directions. Toward the bottom of the directions are choices to show the badge with the number or without. I just turned on "Show with number" and the badges became what I think you're looking for.

There's some other good info on that screen. All news to me, so I assume some of it was added with Oreo.
 
Kevin-B said:
I just ran across this setting which may relate to your question. On my S8 I go to Settings > Notifications. The top block of settings here is labeled "App Icon Badges". When you click on those words -- not the on/off switch at the right side of the screen -- it opens a page of directions. Toward the bottom of the directions are choices to show the badge with the number or without. I just turned on "Show with number" and the badges became what I think you're looking for.

There's some other good info on that screen. All news to me, so I assume some of it was added with Oreo.
Click to expand...
The problem is that Oreo and the new App Badge notification system just posts notifications pertaining to the app. It does post the number of notifications but that number is reset if the app is opened. It does not keep count of the number of unread emails or messages, just the total number since the app was last opened. The stock Samsung launcher follows the same setup. Other launchers have add on apps that should be able to show unread numbers , but they rely on the system info from oreo and they also are having this same problem. Still hoping Samsung comes up with a fix for the problem.
 
Other launchers have the same problem? That's interesting, because on my Pixel 2 (so on Oreo from the word go) with Nova Launcher+TeslaUnread it all works exactly as it always did back to Android 4 and 5 - I get an unread count which persists until I have actually read all of the mails, regardless of whether I clear the notification or enter the app.

There is a link to notifications, because it doesn't show the total for one account which I have set not to sync and not to notify (I just refresh manually/turn sync on if there's something urgent expected, otherwise only use my laptop for that one). But for those I use normally on my phone it works as I'd expect, and has done so with several email apps (not tested the Samsung one, because I don't have a Samsung).
 
As per Samsung;
As of now, the option to show the badge number count on the application Icons is unavailable. We are not sure if/when this option will be added to the phone due to the fact that this might set incorrect expectation to you.

Samsung is constantly improving and updating our operating systems, and with every improvement there is always a chance an older feature may be changed or removed. We value your input about your favorite features on our devices. We will take this as a valuable feedback.

Hopefully you might be getting all the features that you are expecting in the updates which will be released in the future.
 
I come from S7 land, but am having this problem. Is this "bug" not been fixed?

I don't mind downloading an alternative launcher, but it seems unfortunate that the stock email app won't show the number of unread messages. Kinda like having to purchase a third party gas gauge for your car.
 
I haven't had a number badge next to my Icons since two updates ago! My Facebook, my email, my messages, nothing! It's still enabled in my settings, but it doesn't work. I can't tell if I got anything new in those apps unless I physically open the app and look. I wish they would fix it! I hate having to constantly open the apps when I don't need to. Facebook I can careless, but messenger and email I don't want to miss something when someone is trying to get ahold of me for some reason. Messenger since the last update will not even make a sound when I get a new message! I can't be the only one having this problem.
 
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