• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Unwanted email sending

tecknoes

Member
Hi to someone who can help!

I have a problem with an app or something keep sending emails in the background, most of which seem to bounce. It's sending up to a hundred a day

Thanks in advance advance any replies
 
To prove it to yourself ...

Try running in Safe Mode (disabling all apps you added without uninstalling them). If the problem stops it was caused by an app that you added. Now determine which app is doing it.

... Thom
 
I have just sold an LG G2 and bought a Galaxy Note 3 on the 28 July, the problem seems to have started from the 28th. I have a Nexus 10 tablet and haven't altered anything on that since I bought the Note.
When I setup the Note I used an App backup program on the LG to save all list of the apps and then downloaded them onto the Note. I've put about 60/70 apps so far on the Note, so I'm in the dark as to which one is causing the problem. I've taken a couple out so far to see what happens. If all fails I'll do a factory reset and just install one app each day.
If and when I find it I'll post it I on this thread.
 
I'm no android expert, but doesn't that sound like a virus/rootkit/hijack? I cleanup desktop systems for a living, and that is the general modus operandi for malware: Hijack the system without the users knowledge and use it as part of a botnet network to send out spam.

When you stated that it started when the phone was new, I thought it would be unlikely to be malware that quickly, but then when you stated that you backed up everything from your old phone and moved it to the new one, I thought, you just brought the problem to your new phone.

Update: Wait, how do you know it is sending out email in the background? Just from the bounce backs? If that is the only evidence, then I would say that it is not your phone sending out emails. It is someone else's computer that has been compromised, and is sending out spam using your address as the From address. Thus you receive the bounce backs from bad addresses. At some point the malware picked up your address from someone else's contact list. If the bounce backs are the only evidence you are going by.
 
Thanks all for the help so far. I know the rouge emails are coming from the N3 as I had a reply from a person who I don't normally send relies to thanking me for replying to an email they sent to me.
Just uninstalled another 6/7 more apps.
People who write this malware etc should seek professional help from psychiatrist, and maybe then if they are still in need of meaningful employment do some charitable work and help mankind.
 
I may not understand clearly what you are saying, but that doesn't convince me that the phone is sending out the emails in the background. Is that the only evidence?

Are you also seeing OS and network slowness that would result from behind the scenes sending?
 
Don't know the phone that well so far but it doesn't seem to have slowed down and the networks running at full speed. Haven't seen any rouge "sends" in the sent mail since I took out the last apps; fingers crossed! :-)
 
Just forced stopped the native Samsung email client and re started the Gmail app and the problem has stopped
I've put in a ticket at Samsung about this so if I get some reply I'll post it in case anyone else has the same problem
 
Update
After a couple of weeks trying to find out what was causing the Note 3 to send out an email to every e-mail that came in. I backed up my Note and did a factory reset but still the same problem, so in desperation turned of both my Note and my Nexus 10 for a day and still the problem was there when I checked my gmail account on my laptop; so the only conclusion was that it was gmail causing the problem. Yes it was something had set the "out of office" auto responder to ON. So a lot of work and headaches for nothing. I've never had caused to alter that setting in gmail.
You live and learn!
 
Back
Top Bottom