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Help update app apk?

Sent my zmax pro to metro, they sended it to zte, got it back and the update app was removed and the can quality is worse than my last one and want to see if updating would fix it.
 
I wasn't joking - that was a serious question about what was meant, plus one guess that wouldn't imply a bizarre fault (provided I'd interpreted the question correctly in the first place).
 
What do you mean by "the update app"? Do you mean that the system update option is missing from the settings (not just no update available - I'd expect the manufacturer to update the phone to the latest software while they have it).
update app is missing and only update by sd card is available from settings
 
So you mean that you don't have a "check for updates" option at all in your settings?

Sorry to keep asking, but I've never met an android device with an "update app", so repeating that "update app is missing" doesn't clarify anything.

If it is that the setting isn't there then reflashing the firmware is your only option (and I can't tell you how to do that for a ZTE, especially not a US carrier model, but probably someone can). If that's not it can you describe what is missing?
 
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Sorry to keep asking, but I've never met an android device with an "update app", so repeating that "update app is missing" doesn't clarify anything.

Same with me, I'm not quite sure just what the actual problem is. Please give more details on just what you want to do.
 
So you mean that you don't have a "check for updates" option at all in your settings?

Sorry to keep asking, but I've never met an android device with an "update app", so repeating that "update app is missing" doesn't clarify anything.

If it is that the setting isn't there then reflashing the firmware is your only option (and I can't tell you how to do that for a ZTE, especially not a US carrier model, but probably someone can). If that's not it can you describe what is missing?
on my original zmax pro there was an app where I can check for updates like the alcatel fierce xl or fierce 4. When I got my device replaced, the app wasn't there and updating through system settings was gone as well.
 
Come on guys all you have to do is go to the ZTE website find your device ,click support and download software.put software zip file on sd card.Then update thru recovery mode
 
So you mean that you don't have a "check for updates" option at all in your settings?

Sorry to keep asking, but I've never met an android device with an "update app", so repeating that "update app is missing" doesn't clarify anything.

If it is that the setting isn't there then reflashing the firmware is your only option (and I can't tell you how to do that for a ZTE, especially not a US carrier model, but probably someone can). If that's not it can you describe what is missing?
wow. everything your looking at in an android is an apk file that is an app. so their is settings app called settings. its installed from an apk file. their all just apps for human interfacing. some have hidden values meaning the app is hidden from you the user. called hidden files. best answer to you is go look for an update apk file on the internet and make sure its for your zte or just download this tool and you can flash stock
 
Yes, and? The option to check for updates is in the settings. It isn't in a separate app, hidden or otherwise.

BTW I've used *nix systems for 30 years now, so am kinda familiar with the idea of hidden files. And I've edited android ROMs by hand, so I wouid know if there was a separate apk for updates in a standard android build. ZTE I have never used however.
 
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