upgrade exchange policy

[lgbalfa]

is there a restocking fee since you are only allowed one exchange within 14 days?

thanks

 

[lgbalfa]

you need to pay the $35 fee.

 

[spottedcatfish]

The $35 restocking fee is pretty standard, but some stores may charge a different fee, so be sure to check your receipt.

 

[Dex]

This fee depends on what you are doing. If you bring the phone back in because it is defective in the first 14 days (to a corporate store), they will give you a BRAND NEW device for NO COST. If you want to trade in a device because you hate it or can't work it you can get that fee waived and can get a device of equal value (you can chose to pay more or get a kickback on your next bill if the device is more or less expensive). If you cancel the line of service... you're stuck paying it. Sorry.

 

[shadowspawn]

The $35 restocking fee is pretty standard, but some stores may charge a different fee, so be sure to check your receipt.

Radioshack has no restocking fee. You have 14 days to swap your old phone for a new one if you don't like it at no charge.