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Help USB Drag and Drop not working

Atium

Lurker
Plugged my new GS3 LTE into my PC and it said it was installing drivers, then failed. After unplugging and plugging it back in the only thing that happens is I get popup messages on my PC saying the device is not recognized. Occasionally (after I plug it in and unplug it enough times) I get a GT-I9305 icon in Computer as a portable media device, but when I click on it nothing happens, it's empty.

Anyone got any solutions?

EDIT: After turning the phone on and off, I can see a 'Card' and 'Phone' folder inside the GT-I9305 icon, but I can't drag any songs from iTunes straight into either folder. Does anyone know why?
 
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