Used ringdroid on Hero but still cannot get contact ringtones to work

[charleshirst]

Appologies for raising another thread on this subject, but I have tried everything I can see mentioned on the related threads and nothing works.

I got my wife a Hero and everything works appart for this. I have copied my MP3 files into a Music folder on the SD card. I then used ringdroid to pick one of these and convert it into a ringtone and assigned it to a contact.

This created the folder /media/audio/ringtones on the SD card which contained my new ringtone. I checked the contact in the People application and the ringtone is correctly assigned to them. This ringtone is also in the dropdown list so I can manually add it to other contacts in the People application.

However whenever I ring the Hero from the phone associated with this contact I always get the default ringtone and not the custom one.

I have rebooted the device and this does not make a difference.
I can set the new ringtone to be the default ringtone and then it plays, but for all users.

I have tried everything here, including doing a factory reset for the phone, but I just cannot get this working and this is something my wife needs.

Any help greatfully received.

Thanks

 

[charleshirst]

I realise I am over complicating the definition of this problem, in that I have tried to set up a standard Hero provided ringtone to be specific to a given contact and this does not work either.

This removes the complication of adding custom ring tones onto folders on the SD card etc. and seems to indicate I have a simple problem where the Hero will simply not associate a contact to ANY ringtone.

Has anybody any idea what I could be doing wrong, or could I simply have a problem with my phone?

Thanks

 

[sclui56]

Try to format your numbers without dashes or "(". This was driving me nuts as well since I synced my contacts over from outlook, and all the masking of numbers rendered the individual ringtone inoperable.

 

[charleshirst]

Brilliant, many thanks this did it. Quite why this is, as the caller ID function worked fine and the phone correctly identified who was calling.

Many thanks for your help.

Regards