Verizon Customer Service

[sbrettell]

I have a couple of incidents where Verizon hasn't come through:
1. At the time I picked up my Droid, they were out of bluetooth headphones, so I paid for one, which they said I would receive in 24 hours. It ain't come three days later.

2. My son bought a Droid X, which is to come next Tuesday. Any guess if it will?

3. Any word on when 2.2 will be out?

 

[Chroma]

1 & 2: We can't specifically tell you when verizion will ship these to you

As for #3, you presented a decent question.
Android 2.2 coming to Droid in 'late July,' Droid X in 'late August?' -- Engadget

 

[AFAngryWarrior]

If you ordered it at the store it was probably sent 2 day shipping via Fedex. Since yesterday was 3 days but it was Sunday you should have it Monday.

 

[phirefaux]

i have had nothing but positive experiences with verizon customer service, they have always handled my requests professionally and in a timely fashion. ive heard that T-mo is awful when it comes to answering questions/advising of deadlines/ yada yada