S
Samsung Tab problem
Guest
My new Samsung tablet A is taking over 60 seconds to load Web pages... all my other devices load instantly... speed test showing 18mps... any thoughts? Is there anything that I can adjust in Settings?
-
After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.
Gerry Madden
Lurker
Any thoughts on this would be appreciated...
svim
Extreme Android User
Try going into your Settings >> Application manager, find your browser app, and tap the 'Force stop' button and then the 'Clear cache' button. Start up your browser again and see if there's an improvement.
Also, have you tried installing a different browser from the Play Store? If both browsers are slow to load pages, try rebooting your Tab into its Recovery Mode and wipe the system cache partition.
You could also try booting your Tab into its Safe Mode and see if your browser is still slow. If things are more or less back to normal while in Safe Mode there's a good chance the problem is tied to some app you've installed recently.
Also, have you tried installing a different browser from the Play Store? If both browsers are slow to load pages, try rebooting your Tab into its Recovery Mode and wipe the system cache partition.
You could also try booting your Tab into its Safe Mode and see if your browser is still slow. If things are more or less back to normal while in Safe Mode there's a good chance the problem is tied to some app you've installed recently.
Gerry Madden
Lurker
Tried your very first suggestion and got an instant improvement... delighted... thanks for taking the time...
I had the same problem with slow tab A compared to others.
Swipe down on top of screen to show setting options. Turn all of them off except for Wi-Fi e.g. location, sync, Bluetooth etc
I then ran Wi-Fi test again and got 50mb instead of 2mb!!
I have turn some back on and it's still ok now.
I also went into setting and cleared memory before this. Not sure if that contributed to solving the issue. It did not solve it alone though.
Swipe down on top of screen to show setting options. Turn all of them off except for Wi-Fi e.g. location, sync, Bluetooth etc
I then ran Wi-Fi test again and got 50mb instead of 2mb!!
I have turn some back on and it's still ok now.
I also went into setting and cleared memory before this. Not sure if that contributed to solving the issue. It did not solve it alone though.
I have finally fixed the slow WIFI issue. The above will only temporary fix the WIFI but will revert back to being slow again.
Modern routers will have 2.4G and 5G WIFI. These are usually combined into 1 WFI name you see when you connect to your router. Your devices connect to the WIFI and automatically choose 2.4G or 5G.
The Samsung Tab choose to connect to the slower 2.4G and this is the cause of the issue. It shouldn't cause it to slow down so much but somehow it does.
One option is to disable the 2.4G on the router and only use 5G. This is the best if you do not have old devices requiring 2.4G. You can tell because old devices no longer see your WIFI if you disable 2.4G.
Other option is to split the router SSID so that you have 2.4G and 5G separately. ie. you can see your WFI for 2.4G and 5G separate hence can choose which WIFI to connect to.
I now connect the Samsung tab to the 5G and no more slow WIFI!
You will need to go to the router setting via http://192.168.0.1/ (example) to change the setting for above.
Modern routers will have 2.4G and 5G WIFI. These are usually combined into 1 WFI name you see when you connect to your router. Your devices connect to the WIFI and automatically choose 2.4G or 5G.
The Samsung Tab choose to connect to the slower 2.4G and this is the cause of the issue. It shouldn't cause it to slow down so much but somehow it does.
One option is to disable the 2.4G on the router and only use 5G. This is the best if you do not have old devices requiring 2.4G. You can tell because old devices no longer see your WIFI if you disable 2.4G.
Other option is to split the router SSID so that you have 2.4G and 5G separately. ie. you can see your WFI for 2.4G and 5G separate hence can choose which WIFI to connect to.
I now connect the Samsung tab to the 5G and no more slow WIFI!
You will need to go to the router setting via http://192.168.0.1/ (example) to change the setting for above.
svim
Extreme Android User
That's not an accurate statement, and it actually creates a conflict between what's essentially two different WiFi networks. By default the SSID name of a 2.4Ghz band network and a 5Ghz band network will be different, by intentionally changing them to be the same you also intentionally created a conflict between both networks and all the devices that connect to them. In your example, any mobile device cannot magically choose between the two when they're both named the same. Said device can however automatically detect and connect to one or the other depending on signal strength, but when both networks use the same SSID this creates unstable connectivity as you move about -- don't forget 2.4GHz has better range and coverage but lower maximum bandwidth while 5GHz has shorter range but transfers data at a higher rate so your Tab will always be trying to connect to one or the other pretty much at random.
It's best not to use identical SSID names, and pick either 2.4GHz or 5GHz as the default for each of your devices basing this on optimizing connectivity (distance or throughput).
(... and as a side note, your router cannot produce a 2.4G or a 5G signal. Those are designations for cellular signals -- 5G being 5th Generation with the actual frequencies (hertz) being much, much higher than 2.4GHz or 5GHz that our routers rely upon.)
My Samsung Galaxy Tab A 10.1 (2019) SM-T510 simple refused to work properly on 5Ghz wifi, no matter what I did.
My solution was to go into my router device's admin page, and create two seperately named network SSIDs for the different frequencies:
- My 2.4Ghz Wifi network
- My 5Ghz Wifi network
I set the tablet to only use "My 2.4Ghz Wifi network", and no issues since.
My solution was to go into my router device's admin page, and create two seperately named network SSIDs for the different frequencies:
- My 2.4Ghz Wifi network
- My 5Ghz Wifi network
I set the tablet to only use "My 2.4Ghz Wifi network", and no issues since.
yaGurlRobin
Lurker
This is an old thread, but I was experiencing the EXACT same issues on my Galaxy Tab A7:
- Galaxy tab can connect to wifi, but...
- Extremely slow wi-fi
- Intermittent inability to load any websites
- All other devices run just fine
Pay no attention to anyone that tells you the problem is interference, that should be discarded as soon as you verify that other devices work well except for the Galaxy Tab.
I found the solution to my situation so I'll leave it here in case someone still reads this.
In my case the problem was caused by the following:
1. I have another Samsung device (could be a Galaxy phone, a note, another tab; as long as it is Android)
2. In that device, I changed the Wi-fi settings from DHCP to a static IP (so the phone always uses the same IP instead of getting new ones from the router every now and then)
3. When I set up my Tab A7 I loaded all my setting from my Samsung phone, INCLUDING the remembered wi-fi passwords and settings
Because the settings were copied from one device to another, both devices ended up with the SAME exact IP, meaning from the router's point of view they were the same device and it didn't know how to differentiate between them.
The solution is easy: just change one of the devices to use DHCP or assign them different static IPs. As soon as I did that my tablet instantly started working perfectly!
NOTE: I've seen some people say that switching from 2.4GHz to 5GHz fixed the problem, I suspect they had the same issue as me and switching the frequency basically achieves the same thing.
ALSO NOTE: If your Tab is already using DHCP or you've verified it has a different IP from all other devices in your network then sadly my solution won't be able to help.
- Galaxy tab can connect to wifi, but...
- Extremely slow wi-fi
- Intermittent inability to load any websites
- All other devices run just fine
Pay no attention to anyone that tells you the problem is interference, that should be discarded as soon as you verify that other devices work well except for the Galaxy Tab.
I found the solution to my situation so I'll leave it here in case someone still reads this.
In my case the problem was caused by the following:
1. I have another Samsung device (could be a Galaxy phone, a note, another tab; as long as it is Android)
2. In that device, I changed the Wi-fi settings from DHCP to a static IP (so the phone always uses the same IP instead of getting new ones from the router every now and then)
3. When I set up my Tab A7 I loaded all my setting from my Samsung phone, INCLUDING the remembered wi-fi passwords and settings
Because the settings were copied from one device to another, both devices ended up with the SAME exact IP, meaning from the router's point of view they were the same device and it didn't know how to differentiate between them.
The solution is easy: just change one of the devices to use DHCP or assign them different static IPs. As soon as I did that my tablet instantly started working perfectly!
NOTE: I've seen some people say that switching from 2.4GHz to 5GHz fixed the problem, I suspect they had the same issue as me and switching the frequency basically achieves the same thing.
ALSO NOTE: If your Tab is already using DHCP or you've verified it has a different IP from all other devices in your network then sadly my solution won't be able to help.
Last edited: