Virus preinstalled on a phone?

[androidyay]

I just bought a new android phone and the AVG-antivirus app already found a threat (nothing installed on it but the AVG app). The threat was called SMSreg and it cannot remove the virus (apparently it's a harmful virus according to the AVG website). I looked at my apps list and apparently SMSreg is preinstalled into the system. Should it be considered as safe? How do I remove it?

 

[androidyay]

Update: scanned with Lookout Mobile, Malwarebytes, and Avast. Nothing shows up but AVG still does. SMSreg is apart of the systems settings and I disabled it. I'm still not sure if this SMSreg thing is a virus, but I still want to get rid of it because I don't like the thought of having a potential virus to lurk in my phone. Is there a way to get rid of it?

 

[MLSS]

Did you buy this device brand new out of the box or is it used?

If you bought it brand new I can say with 99.9999999% certainty that it didn't come with a virus lol

 

[androidyay]

It was brand new, and it's (the supposed virus) apparently apart of the system settings (cause I can force stop it/disable it), but AVG says it's a virus... so I'm confused lol

 

[Crashdamage]

It's for SMS text messages. Supposed to be there. Just another example of worthless antivirus software doing a lousy job. Uninstall or disable the antivirus, not SMSreg.

 

[bjacks12]

Your phone doesn't need AV software.

 

[MLSS]

You don't have a virus lol.....

Anti virus software for Android is basically useless and this pretty much proves it.

 

[MLSS]

Do not try anything else! Just stop using anti virus software on your phone.

 

[Rxpert83]

Hi,

Try OnGuard Cleaner, I tried it and it works way too good. It will fix your all problems.
Download https://play.google.com/store/apps/details?id=com.worthstudio.cleaner

Since the app in question is a system app, it would require root to remove. That application doesn't use root permissions and therefore couldn't remove it.

 

[bjacks12]

Please ignore Shimmar. He/She/It appears to be a spambot judging by all 6 of her posts, lol.

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