Help Voice calls breaking up

[telefunken]

I'm listened to some voicemails I left calling from my Boost Hydro Icon.
I was shocked, the audio is completely broken up, every other syllable dropped.
I tried speakerphone, bluetooth headset and handset and they all sound the same.
Basically people can't hear me but I can hear them.

I read that the Smart Sonic Receiver is both the speaker and microphone, is this correct?
If so I suspect it's not ready for primetime.

I notice I only get one or two bars from my home. I've done the PRL update but still bad dropouts.
Is my phone defective or does it sound like the signal?

 

[Harlos]

Pressure on the screen causes distortion in every microphone use. Most likely the distortion your holding the phone with your ear and shoulder. Try using a hand instead, a headset was my solution. I use my phone for work.