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Help voice mail

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phone goes to voice don't know how to spot it from doing that
 
Hi, it may be worth having a look in your 'call' settings. Some handsets - the HTC One included - have the option to check and change the 'unanswered' settings :-

1) Open call settings.
2) Tap 'call forwarding' - current settings are retrieved from the network.
3) Tap 'forward when unanswered'.
4) Tap current delay setting box.
5) Choose new delay.
6) Save and exit.

Screenshot_2015-01-27-21-14-40.png Screenshot_2015-01-27-21-15-03.png Screenshot_2015-01-27-21-17-17.png Screenshot_2015-01-27-21-17-31.png Screenshot_2015-01-27-21-17-44.png
 
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