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VPN Client Apps

I need a VPN client app that supports connecting to a L2TP/IPsec VPN using a Pre-shared key. I have tried many VPN client apps and have been unable to get a successful connection. I have been able to successfully connect using Win7, Win10 as well as iOS and one android LG V40 ThinQ on Verizon using LG’s built-in advanced VPN client. The basic android clients as well as many 3rd party VPN client apps don’t seem to work for this VPN. Unfortunately I do not have access to the server to make changes to the VPN’s configuration.

Any help would be appreciated.
Thank you.
 
I know L2TP/IPsec are the standard VPN transport protocols.

Unfortunately I do not have access to the server to make changes to the VPN’s configuration.

Is there something odd with this whatever it is VPN server? Who administers it?


I'm always connecting to VPN servers, I do it all the time with Android.
 
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