Yesterday while my phone was on charge, the screen went sort of white and transparent and froze. Only way to solve it was to take battery out - then it booted up beautifully. No problem. Later on I wanted to uninstall something - my Uninstaller app was gone. I know I used it a couple of days ago - so where has it gone? Also, suddenly, no 4G service in my house. I have always had EXCELLENT 4g service at my house - very poor 3g, but my 4G has been outstanding. No, no 4g. Just a big fat X under the 4g signal. Hmm. Anyway, I went to googlemarket place and looked up MYAPPS, thinking uninstaller would be listed there - but it wasn't. So I downloaded it, no problem. I notice that when my phone rang, none of the custom rings worked - it was now all factory tones. Weird. When typing (I have swiftkey), ordinary words suddenly aren't recognized as words - for example, if I was trying to type in the word "monkey", the options that would show up would be Mone, monk, donkey. I'd finish typing in the word monkey and it still wouldn't show up as a recognizable word. Swiftkey has always been great at recognizing words - it gives you a choice of the three it thinks you might use and whatever word I intend to use is ALWAYS listed there. Now, not so much. Anyway...... i was looking for another app on my phone - gone. Downloaded it again - and am now noticing that several apps have disappeared.
My youmail app also disappeared and it took me ages to be able to reactivate it - but eventually got it back. If I had lost ALL my apps, I would understand it - but just a select few? Probably so far about 6? And no 4G? Resetting custom rings? Oh, and my SMS plus, when backing up, now it's backing up 308 objects. I only have about 10 new text messages on my phone - so it's obviously going into gmail and going into all my saved sms's and is backing those up too, or something. normally it only backs up the new text message that I have.
What the heck is going on? I called Sprint and asked about the 4g - they said there are no issues in my area and told me to take it to a store and get it checked out.
I know it has behaved weirdly since the last system update many weeks ago - I was unable to download any app for ages (always got invalid package file).
So I'm going to download Rom Toolbox light as per DonB's suggestion, then do a factory reset and see if that works - just because from one minute to the next, my phone has a life of its own and I don't know what is going to disappear next. I do not know why this happened - the charger is plugged into a surge protector.
Anyone got any ideas?
My youmail app also disappeared and it took me ages to be able to reactivate it - but eventually got it back. If I had lost ALL my apps, I would understand it - but just a select few? Probably so far about 6? And no 4G? Resetting custom rings? Oh, and my SMS plus, when backing up, now it's backing up 308 objects. I only have about 10 new text messages on my phone - so it's obviously going into gmail and going into all my saved sms's and is backing those up too, or something. normally it only backs up the new text message that I have.
What the heck is going on? I called Sprint and asked about the 4g - they said there are no issues in my area and told me to take it to a store and get it checked out.
I know it has behaved weirdly since the last system update many weeks ago - I was unable to download any app for ages (always got invalid package file).
So I'm going to download Rom Toolbox light as per DonB's suggestion, then do a factory reset and see if that works - just because from one minute to the next, my phone has a life of its own and I don't know what is going to disappear next. I do not know why this happened - the charger is plugged into a surge protector.
Anyone got any ideas?