Hey, what is the best way to come back to AT&T when a previous account has a balance? The account was sold to outside collections, Southwest Credit Systems, and Southwest said they only have the account for a short time than it goes back to AT&T and I asked Southwest what happens next and they told me it is up to AT&T want to do with the account at that point. The balance is $1,132.02. And I would like to come back to AT&T.