What is the most effective way to complain about a verizon employee?

[pego99]

I want to complain about a arrogant and rude employee at a Verizon kiosk at a BJ's store.

Can someone tell me the best way to do this.

TIA.

 

[dirkbonn]

I want to complain about a arrogant and rude employee at a Verizon kiosk at a BJ's store.

Can someone tell me the best way to do this.

TIA.

Ask to talk to the employees supervisor or the department manager.

 

[RottnJP]

Note that as a kiosk it is most likely not an *official* Verizon location. They're like franchises, so if you talk to Verizon CS about it they will have less ability to actually do anything, and will be a little less sympathetic, *but* if those complaints stack up enough the franchisee could be in trouble. So the *franchise* manager is likely to care. Talk to both the franchise manager if you can, and "real" VZW CS.