WhatsApp not inducing messages

[sargan]

Samsung Galaxy S21
Whatsapp is installed and working.
On Whatsapp on other devices when you get an incoming chat .... you get a number of the bottom right hand corner of the icon.
Great if you missed the notification sound, away from your phone etc.

Currently if I get an incoming WhatsApp chat message it does not get a number or increase the number to match messages.

How can I get this back working - tried de-install and reinstall - no change.

Contacted WhatsApp they asked me to check that notifications & badges were enabled - which they were., at that point they said its a phone issue.

 

[olbriar]

Phone settings>Home screen>App icon badges Show with number should be turned on.

 

[Hadron]

This is a launcher setting, so if you are using a third party launcher check its settings rather than the system ones (which will be for the stock launcher).

Remember that this isn't an unread message count, it's a notification count, so if you swipe the notification away the badge will disappear.

 

[charlesdouthart]

To enable message count badges on WhatsApp for a Samsung Galaxy S21:

1. Open your phone's "Settings."
2. Go to "Apps."
3. Find and select "WhatsApp."
4. Go to "App notifications."
5. Ensure that "App icon badges" or "Notification dots" are enabled.

If this doesn't work, it may be a phone-specific issue, and you might want to contact Samsung or check for software updates.
Otherwise download latest gb whatsapp version.

 

[sargan]

Samsung Galaxy S21
Whatsapp is installed and working.
On Whatsapp on other devices when you get an incoming chat .... you get a number of the bottom right hand corner of the icon.
Great if you missed the notification sound, away from your phone etc.

Currently if I get an incoming WhatsApp chat message it does not get a number or increase the number to match messages.

How can I get this back working - tried de-install and reinstall - no change.

Contacted WhatsApp they asked me to check that notifications & badges were enabled - which they were., at that point they said its a phone issue.

 

[Hadron]

Isn't this a duplicate of WhatsApp not inducing messages

 

[teffy]

To enable message count badges on WhatsApp for a Samsung Galaxy S21:

1. Open your phone's "Settings."
2. Go to "Apps."
3. Find and select "WhatsApp."
4. Go to "App notifications."
5. Ensure that "App icon badges" or "Notification dots" are enabled.

If this doesn't work, it may be a phone-specific issue, and you might want to contact Samsung or check for software updates.
Otherwise download latest gb whatsapp version.

If these steps do not work, it is possible that there may be a phone-specific issue. In such cases, you can try contacting Samsung support or checking for software updates to ensure that your device is running the latest version.

Additionally, it is worth mentioning that using modified versions of WhatsApp, such as GB WhatsApp, may have different settings and features. If you have downloaded a modified version, you may need to explore its specific settings to enable message count badges.