DayLateDollarShort
Newbie
Phone: LG56VL
OS: Marshmellow 6.0.1
Short Description:
My WiFi keeps randomly disconnecting. Looking for more sensible things to try. Thank you for any help!
The Details:
This phone is less than a year old and WiFi was working perfectly until around a few weeks ago. WiFi still works perfectly except that it randomly disconnects. Doesn't seem to have any pattern to it. Happens when phone is awake and when it is sleeping. Happens after a long time, or after a short time.
Don't think it means much but I have never had it happen while I was actually using the phone to do something on the WiFi connection such as browse. It never seemed to cut out in the middle of that kind of thing. Only seems to happen between uses (at least that I observed so far...maybe it could happen).
After it disconnects, I have no problem reconnecting and the WiFi works perfectly until it randomly disconnects again.
Things I have tried that didn't work:
1. Signal strength. Happens when the signal strength is strong, and when it is weak.
2. Different channels
3. Testing other devices on same WiFi router. They don't disconnect. So I am concluding it is likely the phone, not the router.
4. Interference. Of course it can never be completely ruled out, but I think it's safe to assume this is not it. I do not have any new devices in the house that might interfere. And none of the old devices seem to interfere since I never had that problem for almost a year. Also, I have tried different channels and still get the same random disconnects. I think you can rule this out.
5. Advanced WiFi options in settings. My phone doesn't have many. The few that it has don't seem to have anything to do with this. I tried switching them on and off anyway to see if it made any difference. No luck.
6. Rebooting the cable modem and router.
7. Uninstalling any third party apps that seemed suspicious and/or like they might have features that control WiFi.
8. The WiFi "utility" that is built into the phone that allows you to set the phone to automatically connect to WiFi whenever available. I tried toggling that setting on and off then back on.
9. Basic stuff like Rebooting the phone. Turning WiFi on and off manually, etc.
I think I listed most or all of the things I tried.
I am out of sensible ideas to try. Even if it is disconnecting, I don't understand why it doesn't automatically reconnect because the setting in number 8 that is set to on. That always worked in the past. Now it doesn't seem to work.
Any good ideas welcome! Thanks again.
OS: Marshmellow 6.0.1
Short Description:
My WiFi keeps randomly disconnecting. Looking for more sensible things to try. Thank you for any help!
The Details:
This phone is less than a year old and WiFi was working perfectly until around a few weeks ago. WiFi still works perfectly except that it randomly disconnects. Doesn't seem to have any pattern to it. Happens when phone is awake and when it is sleeping. Happens after a long time, or after a short time.
Don't think it means much but I have never had it happen while I was actually using the phone to do something on the WiFi connection such as browse. It never seemed to cut out in the middle of that kind of thing. Only seems to happen between uses (at least that I observed so far...maybe it could happen).
After it disconnects, I have no problem reconnecting and the WiFi works perfectly until it randomly disconnects again.
Things I have tried that didn't work:
1. Signal strength. Happens when the signal strength is strong, and when it is weak.
2. Different channels
3. Testing other devices on same WiFi router. They don't disconnect. So I am concluding it is likely the phone, not the router.
4. Interference. Of course it can never be completely ruled out, but I think it's safe to assume this is not it. I do not have any new devices in the house that might interfere. And none of the old devices seem to interfere since I never had that problem for almost a year. Also, I have tried different channels and still get the same random disconnects. I think you can rule this out.
5. Advanced WiFi options in settings. My phone doesn't have many. The few that it has don't seem to have anything to do with this. I tried switching them on and off anyway to see if it made any difference. No luck.
6. Rebooting the cable modem and router.
7. Uninstalling any third party apps that seemed suspicious and/or like they might have features that control WiFi.
8. The WiFi "utility" that is built into the phone that allows you to set the phone to automatically connect to WiFi whenever available. I tried toggling that setting on and off then back on.
9. Basic stuff like Rebooting the phone. Turning WiFi on and off manually, etc.
I think I listed most or all of the things I tried.
I am out of sensible ideas to try. Even if it is disconnecting, I don't understand why it doesn't automatically reconnect because the setting in number 8 that is set to on. That always worked in the past. Now it doesn't seem to work.
Any good ideas welcome! Thanks again.