I hope someone can help here... My friend gave me his Galaxy J7 because it was pretty much free with his provider and he didn't like it.
It's been put up for a month or so and my older one is done for. It needs an update and possibly factory reset. He forgot his Google account PW he created on it and is longer with his provider. A couple questions;
-If I do the software update it says I'll be required to sign back in, (assuming it means google) can I just make a new Google account with this phone and use it?
-Can I use a new google account to factory reset it in case it asks for a Google account on that as well?
I know a couple others given to me from friends have done that to me by surprise . Everytime that happens and I get on chat with an actual representative, I get quizzed if I'm a phone dealer. >.>
I hope someone can help, this is my last good phone...
If I can provide extra info to help or repay the insight on your post lol. I'm pretty good with most phones. Just not this one.
- Thanks
It's been put up for a month or so and my older one is done for. It needs an update and possibly factory reset. He forgot his Google account PW he created on it and is longer with his provider. A couple questions;
-If I do the software update it says I'll be required to sign back in, (assuming it means google) can I just make a new Google account with this phone and use it?
-Can I use a new google account to factory reset it in case it asks for a Google account on that as well?
I know a couple others given to me from friends have done that to me by surprise . Everytime that happens and I get on chat with an actual representative, I get quizzed if I'm a phone dealer. >.>
I hope someone can help, this is my last good phone...
If I can provide extra info to help or repay the insight on your post lol. I'm pretty good with most phones. Just not this one.
- Thanks