Help X on top left of screen

[Sicclemson4416]

I been noticing a x in the status bar on top left idk how to get reid of ut even after restarting the device and hard restarting it

 

[svim]

Could you post a screenshot of this X? That might make it easier to identify what's going on.
https://www.hardreset.info/devices/...s-tricks/how-to-take-a-screenshot-on-samsung/

 

[Sicclemson4416]

 

[Sicclemson4416]

Could you post a screenshot of this X? That might make it easier to identify what's going on.
https://www.hardreset.info/devices/...s-tricks/how-to-take-a-screenshot-on-samsung/

 

[svim]

Well nuts, that's a really generic X icon. Not a clue as to what app or service it's tied to. Which version of Android is your J7 running? Try setting up/viewing your phone's Notification log and see if there's something revealed there:
https://www.howtogeek.com/242073/how-to-view-notifications-youve-dismissed-on-android/

 

[Sicclemson4416]

I have looked at all my apps and notes i even did a hard restart and nothing all i havnt done is reset it. Its 8.1.0 samsung exp vers 9.5 with metro service

 

[puppykickr]

First I would try tapping the 'X' to see what happens.

If nothing, then I would pull down the notifications by swiping from the top of the screen downwards.

All notifications should appear, and when you tap then slide one a bit to the right a settings pinwheel should pop up.

This will take you to the notification settings for the app.

If nonet of your notifications relate to this icon, then go into your developers options.

Check the running apps, and stop each one until the icon disappears.

Don't have Developers Options in your settings?

Open settings, scroll down to About Phone
Tap the Build Number 7 times.

Now when you open Settings, down near the bottom you should see Developers Options.