Youtube app "an error occurred"

[Stannis the Mannis]

Hey guys does anyone else get this message since the last update? I've tried clearing data and cache but it still won't work properly.

 

[AaronUK]

Hey guys does anyone else get this message since the last update? I've tried clearing data and cache but it still won't work properly.

Exactly the same error. :-(

 

[CDPlant]

Google are apparently aware this is happening and are working on a fix at the moment. Hopfeully won't be too long, I imagine this is server side than something do with the app as it's happening over multiple versions of the app

 

[Gmash]

The YouTube app IS an error these days.

 

[LuddeVinje]

I have the same problem, when do you think they will get it fixed?

 

[tamanaco]

I just started getting this generic error "(!) An error occurred - Retry" on my Nexus 7 running Android 4.4.4 and youtube 5.9.0.13 - No error number or name of the "suspect" component that might be causing the issue. My connection to the internet is working fine and I can go to m.youtube using Chrome and watch videos from the N7 using the same account. I have cleared cache, cleared data, uninstalled and re-installed the same version of the youtube app, uninstalled and installed an earlier versions, rebooted several times, cleared Dalvik and Cache via recovery and waited for more than 24 hours in case the issue was server side. The same version of youtube works fine on my S3 running Android 4.3 using the same account. Anything else I can try to resolve this issues?

Thanks in advance.

 

[nickdalzell]

Why is Google so damn vague? Why not offer the CAUSE and details of the 'error' so we can troubleshoot the issue from our end? I mean, assuming the problem is at our end, why not offer help fixing it? I feel sorry for devs, they have to troubleshoot without even hexadecimal codes. At least Windows gives details.

 

[tamanaco]

This error is more a mystery than anything else. I'm guessing that the youtube app connection is timing out for some unknown reason. I sent Google an error report with a screenshot a couple days ago, but I doubt that I'll hear back from them. I read in other forums that the error could be related to either Google Services or the Play Store, but I uninstalled them both, used previous version and reinstalled them... but no cigar. Back to the good old reliable "(!) An error occurred" message on the screen. Btw, embedded youtube videos play without a hitch within the browser.

 

[ikensilviamapeka]

I have got fixes to solve this problem
Step 1: clear YouTube app data/cache
Step 2: change date and time automatically
Step 3: uninstall and reinstall YouTube
Step 4: Sign out of google account and in again
Step 5: restart your device
Step 6: you are now subscribing channels and liking videos without any error messages, enjoy!

 

[ikensilviamapeka]

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[Vinay Shetty]

I tried deleting the data from settings >application > YouTube and it worked for me

 

[mikedt]

https://support.google.com/youtube/forum/AAAAiuErobUEO3_Yz1ECXw/?hl=en

 

[StormanNorman]

I've had this error for over a week now. Tried all the above steps. Quite frustrating the error goes away when I log out of my account so it's very counter intuitive