• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

ZTE Engage 4.0.4 - System/Update Issues

Phone:
We have the ZTE Engage with version 4.0.4 OS on Cricket.

Issue:
The phone is extremely slow to answer calls and freezes periodically when attempting to do so.

What I've tried/ am trying:
I've tried to update, but 4.0.4 apparently has some issue with obtaining IP addresses when I try to connect to WiFi to do the over the air update.

I can't seem to find an appropriate way/file to update the OS manually.

Any software I've tried to get to help wants me to root the phone and I'm concerned that rooting it will violate any sort of warranty and don't want to do that, in case I need to give this phone back. It's really acting obnoxious and the actual hardware/software seems fine, except when I need to use it as an actual phone. It seems like the OS is genuinely the issue.

Any assistance appreciated.
Thank you.
 
Back
Top Bottom