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Date you ordered and received the phone vs. "will ship by" date

wilkette said:
Got my shipment notification this afternoon! It left Memphis at 11:19pm... they sent it 2-day, but my city is in the 1-day portion of the Ground transit map. Really hoping it comes tomorrow and not Monday! Ah, the torture.
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Same here only mine left West Chester,PA going to CT. I'm praying that it will come tomorrow, I'll pray for you too haha.

EDIT: Also does anyone know if its at the FedEx depot but for some reason not shipping that day can you go there and pick it up?
 
ordered 6/16
ship by date 7/15
got email today that it's arriving tomorrow (7/9) by 3PM!
sweeeeeeet

for what it's worth, I sent an email Monday asking politely if I might get any info just to reassure me that everything is on track
they replied Wednesday with a form-ish sort of email, and I replied with a polite Thank You. Less than 24 hours later it's in FedEx's hands.
I feel like somebody over there did me a solid :)
 
Hey gang, Happy Friday! Just checkin' in on everybody to see how you're doing! Looks like things are moving along with notifications being received and phones being shipped! Congrats to all those who have received their phones... you're gonna have a good time this weekend! And for those waiting to receive just hang in there because I've said it a bunch of times -- it's totally worth the wait! :D
 
today's supposed to be the day! should have my phone by the time i get home from work!

once again, very happy for everyone who's been getting their shipping notices, sounds like they're finally doing a little bit of catch-up.
 
holysnikey said:
Same here only mine left West Chester,PA going to CT. I'm praying that it will come tomorrow, I'll pray for you too haha.

EDIT: Also does anyone know if its at the FedEx depot but for some reason not shipping that day can you go there and pick it up?
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From what I understand, they have to have made at least one attempt to deliver before you can pick it up at their facility.
 
Well Called 611 today and got my tracking number because they never emailed me like they promised, ordered 6/12 in store shipped 7/8 (one day early) and is sitting in memphis will be delivered monday 7/12
 
GammaAzazel said:
The verizon person ordered it, it wasn't on my account, I didn't get a paper reciept and its not on my account reciepts online. I think pretty much that the store ordered it, they're going to get it, then ship it to my house or something, I don't know. I'm kind of pissed. >:(
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For just a little reassurance, when you order in store you don't get an email confirmation and it doesn't show up anywhere in your online account. The only thing I DO have on my verizon.com site, under my phone number, there's a link that says "upgrade available". When I click on it it goes to a page that says "Our records indicate you recently purchased a device for this line of service but have not activated it yet".


Now, they should have given you a receipt in the store. I don't know why they didn't. I actually have 3 receipts from them! One is the actual receipt for the 2 phones we bought (billed to the account) and the other two are the rebate forms.

Today, call up Verizon Wireless and see what's going on. I am sure everythings fine but for your own peice of mind it would be better to just confirm. If you don't have a Verizon phone to dial 611 from, just call (800) 922-0204 from a regular phone.

Once you confirm everythings okay, call the store where you made the purchase and ask if they can reprint you another receipt. It's always good to have.
 
swampgator said:
Well Called 611 today and got my tracking number because they never emailed me like they promised, ordered 6/12 in store shipped 7/8 (one day early) and is sitting in memphis will be delivered monday 7/12
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A great thing happened to me today. I don't have to go into work. :D lol.

I went to Verizon today because I hadn't gotten an email either. They told me that my phone had shipped 7/8 and that I would be getting it on the 12th too. So even though they didn't give me a paper receipt, an online receipt, or a tracking number, I was still able to find out. Which is a massive relief, cuz its hard living without a cellphone.


EDIT:
terabethia said:
For just a little reassurance, when you order in store you don't get an email confirmation and it doesn't show up anywhere in your online account. The only thing I DO have on my verizon.com site, under my phone number, there's a link that says "upgrade available". When I click on it it goes to a page that says "Our records indicate you recently purchased a device for this line of service but have not activated it yet".
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If you get a paper receipt it should be in the "view equipment purchases" or something like that on the page, I can't remember how to get there right now, ha. But when I clicked the upgrade available thing it wouldn't say that either, it told me to pick a phone like it usually does.
 
GammaAzazel said:
A great thing happened to me today. I don't have to go into work. :D lol.

I went to Verizon today because I hadn't gotten an email either. They told me that my phone had shipped 7/8 and that I would be getting it on the 12th too. So even though they didn't give me a paper receipt, an online receipt, or a tracking number, I was still able to find out. Which is a massive relief, cuz its hard living without a cellphone.
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You need the receipt for the rebate.
 
2010 ZR1 said:
You need the receipt for the rebate.
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I'm not really worried about a rebate tbh. since I only payed 61 bucks for the phone. :P When it comes down to it I'll ask for the reciept when I get the phone. If I can't get it then I guess a lawsuit comes into play? Idk. But I do think this whole thing is ridiculous.
 
baciv said:
for what it's worth, I sent an email Monday asking politely if I might get any info just to reassure me that everything is on track
they replied Wednesday with a form-ish sort of email, and I replied with a polite Thank You. Less than 24 hours later it's in FedEx's hands.
I feel like somebody over there did me a solid :)
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!! What's the email you sent it to? I ordered 6/26 and would like to confirm everything as well, maybe i'll get it early? :)

PS. Morning everyone!
 
my dinc also sitting in memphis...what i don't understand is that it says when you order online shipping is overnight on verizon website and i ordered mine online....it shows estimated arrival date is july 12th.
 
GammaAzazel said:
A great thing happened to me today. I don't have to go into work. :D lol.

I went to Verizon today because I hadn't gotten an email either. They told me that my phone had shipped 7/8 and that I would be getting it on the 12th too. So even though they didn't give me a paper receipt, an online receipt, or a tracking number, I was still able to find out. Which is a massive relief, cuz its hard living without a cellphone.

EDIT:

If you get a paper receipt it should be in the "view equipment purchases" or something like that on the page, I can't remember how to get there right now, ha. But when I clicked the upgrade available thing it wouldn't say that either, it told me to pick a phone like it usually does.
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Woot, I am glad everything worked out with your order!! Please tell me they gave you a tracking number? LOL.


I just checked and I don't see anything about equipment purchases on the website but maybe I am overlooking it. There is a thing to "check the status of an order" but it states that it's for online orders only and if you ordered over the phone on in store to call the customer service line.

Oh well. Just glad to hear they didn't mess up your order :D
 
Terabethia said:
Woot, I am glad everything worked out with your order!! Please tell me they gave you a tracking number? LOL.


I just checked and I don't see anything about equipment purchases on the website but maybe I am overlooking it. There is a thing to "check the status of an order" but it states that it's for online orders only and if you ordered over the phone on in store to call the customer service line.

Oh well. Just glad to hear they didn't mess up your order :D
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Ahaaa! Now its giving me the upgrade message. And I can't remember how to get to it, but I'd tell you if I could. But nope, lol. They didn't give me a tracking number. I forgot to ask. Lol, I'm a dumbass. But if it doesn't come in on the twelfth guess who's getting a very angry letter!
 
voyagerlvr said:
Truly wishful thinking, but if yours arrives early then so should mine!
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I just e-mailed them, said a lot of "thank you's" and used good wording haha. Even "I know you guys are going through a lot with these phones, I hope i'm not a hassle!" But I said I hadn't got any confirmation of my order blah blah.

/pity

But it sent and I got a conformation email (for the sending of the message D:) haha. Who knows. Good luck to both of us!
 
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