Do **NOT** Install Android Manager

[Wraithbane]

I was looking for a way to work with my contacts and thought this app would be a good one, unfortunately, the very first thing it did was to delete all but one contact from my phone.

DO NOT USE THIS APP.

 

[sitlet]

Which is exactly why you should ALWAYS backup your important information. I dont blame this app at all.

 

[inssane]

"looking for a way" and "thought this app" are probably good indicators that you may not have done something properly. If the app was truly meant to do something a certain way, I'm sure it would have done it properly.

Maybe if you told us exactly what you did, your warning may be heeded more seriously.
Just a thought

 

[pellonet]

I am using the WiFi version of this App & could have tripped up the same way but noticed that there are sync options that need to be set up to prevent the very problem you experienced.
I find this App very useful & I am using it in conjunction with my PC running Connectify which allows my wireless card to act as an Access Point with a dedicated node just for the Android Manager.

 

[Wraithbane]

In response to the posts, I did have my data backed up, I've been playing with computers since DOS 4.0 was cutting edge, learned that lesson a long time ago. As to how I used it, I followed the instructions it gave me, made sure I told it that the data on the phone overrode the data on the computer (for the initial sync from phone to computer) then told it to sync, it promptly deleted all but one entry from my contacts. I'm glad it worked fro you pellonet, but as I said, I paid attention to the settings, and followed the instructions, it started a delete all on it's own.

 

[kat3k]

In response to the posts, I did have my data backed up, I've been playing with computers since DOS 4.0 was cutting edge, learned that lesson a long time ago. As to how I used it, I followed the instructions it gave me, made sure I told it that the data on the phone overrode the data on the computer (for the initial sync from phone to computer) then told it to sync, it promptly deleted all but one entry from my contacts. I'm glad it worked fro you pellonet, but as I said, I paid attention to the settings, and followed the instructions, it started a delete all on it's own.

I can't address that particular app, but I did have exactly the same thing happen when using the default HTC sync on an HTC Desire. It was a big mess. I also followed directions completely and am not new to computers, but these things do happen, apparently. I'm glad you had a backup.

 

[Boondoggle]

As a software engineer I really have to take exception with this attitude that things like this "just happen," and they're to be expected even if you follow directions correctly.

Um, not in my world it's not. Destructive actions with no confirmation from the user are not to be expected from any competent piece of software, free or otherwise. That kind of bug is what's called a stop-ship bug. The product never should have left the lab until bugs like that were found and fixed. Deleting user data incorrectly is the highest sin any app can commit. You have to test deletion logic thoroughly and make sure there's no way it can fail before you ever offer the app to the public. If the bug is legit and the app developers know about it, it warrants a public warning on their web site and an update to the app ASAP. If they don't know about it... well, someone needs to tell them.

 

[rman18]

Gmail Contacts... Period.

 

[fosormic]

As a software engineer I really have to take exception with this attitude that things like this "just happen," and they're to be expected even if you follow directions correctly.

Um, not in my world it's not. Destructive actions with no confirmation from the user are not to be expected from any competent piece of software, free or otherwise. That kind of bug is what's called a stop-ship bug. The product never should have left the lab until bugs like that were found and fixed. Deleting user data incorrectly is the highest sin any app can commit. You have to test deletion logic thoroughly and make sure there's no way it can fail before you ever offer the app to the public. If the bug is legit and the app developers know about it, it warrants a public warning on their web site and an update to the app ASAP. If they don't know about it... well, someone needs to tell them.

I have the same profession and could not agree more. If there is an easy path to wipe users' data and not ask, it is just bad design. No such a thing as "user error" is justification, that is the eternal argument between the testers and the developers ...lol.